Service Department Blog for Car Dealerships (3)
Kimoby Tekion Integration: What Syncs and What Doesn't
Last updated: October 14, 2026 Quick answer: Yes. When you connect Kimoby to Tekion, customer profiles, service appointm …
What Is a Dealership Engagement System (DES)™?
Last updated: October 14, 2026 Quick answer: A Dealership Engagement System (DES)™ is the platform your service team use …
Car Dealership TCPA Compliance: A Guide to Texting Customers
Most TCPA risk in the service lane comes from a promo slipping into a reminder. Here's what the law requires, how consen …
How Dealership Texting Software Brings Service Customers Back
Texting service customers changes what they spend and how often they come back. Here is the data from 871 dealerships, a …
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Troubleshooting Photo & Video Upload Issues in the XTime App
Many dealership service teams rely on SLT to capture and share photos or videos of MPIs with customers. But when these a …
How to Reduce Your Fixed Ops Staff Workload
How much of your service advisors’ day is spent actually advising?
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How to Increase RO Approval
You know the call. Your advisor has a $1,500 estimate. They dial the customer, take a deep breath, and try to explain ov …
How to Increase CP Revenue
Let’s be honest. Nobody likes the traditional upsell. Your advisors feel like pushy salespeople, and your customers feel …
How to Improve Service Affordability
Picture this. A customer comes in for an oil change. Your tech finds they desperately need new brakes and tires, a $2,00 …
How to Reduce Service Lane Wait Lines and Fraud
You did it. The service was perfect. The car was fixed right the first time, washed, and ready to go ahead of schedule. …
How to Maximize Loaner Fleet Profitability
Ah, the loaner fleet. The necessary evil of the service department. It’s supposed to be a tool for customer satisfaction …
Navigating the Tech Wave: Why Dealerships Must Embrace Tech or Face Extinction
In the dynamic world of automotive innovation, a profound transformation is underway – and it's not just electric cars q …
How to Write a Winning Estimate to Maximize Your Profits
Writing accurate and profitable estimates is a critical part of a service department’s role. Not only does it help incre …
What Value Does Text Messaging Bring to Businesses?
Worldwide surveys have a point in common: texting in 2018 is the most popular communication channel used by mobile users …
Car Services SMS Templates You Need
An SMS text message template is a text with content and settings that businesses define, save, and reuse. SMS text messa …
8 Ways to Use Kimoby Pay
There’s more to Kimoby Pay than meets the eye. It’s easy to see how offering a mobile payment option is beneficial for y …
Boost Your ROI With This Simple Communication Trick
Today’s leading dealerships know that saving time by working efficiently is the number one building block to a strong bu …
Kimoby Acquires ACE Marktplace
From the start, Kimoby’s mission has been to help dealership service departments across the automotive industry deliver …
10 Best Practices in Business Texting
Texting is becoming the most popular communication channel used by mobile users. Globally, the volume of text messages a …
Simplify Your Workflow With an Appointment Reminder System
Is your business wasting time and resources because of no-shows? Does your staff spend hours on the phone confirming, sc …
