Kimoby automates everything from appointment, follow-up, marketing campaigns, loaner management and payment so your team stops explaining and starts selling.
Kimoby’s DES is integrated with your DMS to optimizes interactions for dealership in the United States and Canada.
Fully integrates with your ecosystem
Certified for ERA®
Your Service Lane Needs Kimoby's DES™
With Kimoby, you keep your advisors on the floor, sell more work, and get paid faster.
Modern Video Inspections. Fast Approvals. Happy Customers.
Replace your outdated SLT with AI-powered video MPI, digital MPI, flexible payments, automated SMS messages and direct DMS integration.
"Kimoby has really changed the way we do business and I couldn’t imagine operating our service department without it."
Jason Zommers - Fixed Operations Manager - Martin Grove Volkswagen
Run the Lane With Less Chaos
"Prior to Kimoby, the customer experience was such a hassle. We couldn't connect with our customers fast enough. Kimoby has made a huge impact on our bottom line."
Arvin Merino - Service Director - Honda & Toyota of Seattle
Video MPI shows your customers exactly what's wrong. They see the value and are less likely to decline work. This way you can improve you average RO value.
Your Customers Have Changed. Your Service Lane Needs to Keep Up.
Drivers today expect a certain level of detail, speed, and frequency of information from their dealership.
12.5 years
People are driving their cars for longer.
The average vehicle is now on the road for 12.5 years. That means more service visits, more complex repairs, and more competition from independent shops after the warranty expires.
Kimoby's Solution: Automated service reminders and personalized loyalty campaigns keep those customers coming back to you for years 3 through 12, not just the warranty period.
78%
Car owners don't generally trust car dealership service departments.
Nearly 80% of car owners think they’re overpaying for repairs. They’re skeptical of every recommendation and second-guess your advisors.
Kimoby's Solution: Video MPI and transparent, single-price estimates show them exactly what's wrong and what it costs. It replaces suspicion with trust, leading to faster approvals.
52%
Today’s consumers expect a convenient & flawless experience.
52% of consumers say their satisfaction improves with a personalized digital experience. They expect real-time updates, easy communication, and mobile payments.
Kimoby's Solution: We automate the entire communication flow. From appointment reminders to status updates to text-to-pay. Your customers have the modern, frictionless experience they get everywhere else.
54%
Nurturing customer relationships has never been more critical.
More than half of consumers will choose a dealership that offers a better experience, even if it’s not the cheapest option.
Kimoby's Solution: A smooth, transparent service process is your dealership's single biggest competitive advantage. It’s what earns higher CSI scores and justifies premium labor rates.
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