Customer experience is the key differentiator today. How does your business compare?Connect with us
Give your customers the ability to connect with your service team, via their favorite communication channel. Let them know your business is just a text away. Help your frontline staff work as a team to deliver faster support, more accurate answers, and build loyalty through timely, personal interactions.
Deliver consistent information when, how, and where your customers need it. Help them remember what they shouldn’t forget, continuously ask for feedback, and follow up efficiently. Keep your service team focused on offering outstanding customer service and creating memorable experiences.
Use the data you already have to group customers by common needs and interests. Create timely, relevant offers to boost engagement and revenues. Request payments straight from ongoing text conversations, and improve your customer experience with a faster, easier checkout.
When your customers seek your help and advice, how long do you keep them waiting?
Kimoby helps frontline service staff work better together, respond faster as one, and make the difference one text conversation at a time—through a comprehensive, yet simple communications platform.Learn more
Ready to breathe new life into your business communications?