Demo Login
Demo

Keyloop Serti integration

keyloop logo

More approved work from every Serti repair order

Serti keeps your records. With Kimoby, your customers can pay before the RO even closes: ROs still in progress show up on the terminal, and every payment request carries the full Serti invoice.

The short answer: Yes. With Kimoby, your customers, repair orders and appointments come in from Serti, so your advisors don't re-type anything. From there, your team runs the texting, video inspections, estimates, status updates, payments and CSI surveys. On day one, two years of repair orders are already in.

Book a demo
DMS

Some of the 1,000+ dealerships on Kimoby

From the RO to the customer's phone

Here's what happens on a normal repair order.

1

The RO opens

Your advisor writes it in Serti like today. The open RO comes into Kimoby and the customer gets a text from their advisor.

2

The tech sends the video

The customer sees what the tech sees. Photos and video of what's wrong, with the estimate attached. No phone tag to explain a brake job.

3

The customer approves

Line by line, from their phone. One tap to approve or decline each line. Your advisor sees the answer the moment it comes in.

4

They pay, even before the RO closes

Online or at the counter. The payment request carries the full Serti invoice. At the counter, ROs still in progress are on the terminal, so nobody waits for the RO to close.

5

The survey goes out

One question, after the visit. Happy customers get a link to leave a Google review. If someone isn't happy, your manager gets an alert.

Book a demo
Open Roard Auto Group PASSPORTAUTO
Bannister Automotive Group AUTO ONE
GENX Groupe Auto logo_policaro-1
Zanchin-Automobile-Group_logo-1 birchwood-logo-grey-transparent lithia_logo

Faster yeses mean more approved work

Not Serti numbers, ours. Across 871 dealerships and 16.8 million repair orders, on every DMS.

+$164

per repair order
$455 in customer pay with a digital conversation, $291 without

6 min

vs 22 hours to get a yes
when the estimate lands on the phone instead of a call

88.2%

approved within the hour
of digital estimates

Source: The Cost of Silence, Kimoby, 2026. 871 dealerships, 16.8M repair orders, $5.5B in customer pay, 12 months ending February 2026. Phone approval time from industry data. The $164 gap is an observed correlation, not a guarantee.

On day one, your history is already there

Nobody types it in.

2 years

of repair orders
Enough history for reminders and declined-work follow-up to start right away.

Same

DMS, same workflow
You keep writing ROs in Serti. Nothing to rip out.

Everything runs off what's already in Serti

Your advisors don't re-type anything.

Appointment confirmation

A text confirms the appointment once it's booked in Serti.

Appointment reminder

A reminder before the visit. The customer confirms with a tap.

Missed appointment

A follow-up when the customer doesn't show, when open ROs are available.

Advisor introduction

When the RO opens, the customer hears from their advisor. Works when open ROs are available.

Status updates

Texts that follow the RO status in Serti. Nobody on your team sends them by hand.

Vehicle ready

A text when the car is ready for pickup, following the RO status in Serti.

Pay from the text

A payment request goes out from the RO with Kimoby Pay, so they can pay before they arrive.

CSI and reviews

A one-question survey after the visit. Happy customers get a Google review link.

Maintenance reminders

Built from your closed ROs, so the right customers hear from you at the right time.

Declined work

Follow-up on the jobs customers said no to, built from your op codes.

Appraisal offer

An offer to appraise the customer's trade while the car is in the shop.

What works with Serti

Everything below works for Serti stores.

Kimoby

Two-way texting from your dealership number

comptab-yes-icon

Video inspections

comptab-yes-icon

Estimates approved line by line

comptab-yes-icon

Kimoby Pay payment links

comptab-yes-icon

Financing with Affirm

comptab-yes-icon

Translation of incoming and outgoing messages

comptab-yes-icon

Appointment confirmation

comptab-yes-icon

Appointment reminder

comptab-yes-icon

Missed appointment

comptab-yes-icon

Advisor introduction

comptab-yes-icon

Status updates

comptab-yes-icon

Vehicle ready

comptab-yes-icon

CSI and reviews

comptab-yes-icon

Maintenance reminders

comptab-yes-icon

Declined work

comptab-yes-icon

Appraisal offer

comptab-yes-icon

Full invoices with the payment

comptab-yes-icon

Kimoby Pay, in person

comptab-yes-icon

Kimoby Go

comptab-yes-icon

Also works with Serti

The modules you add on top of Service Lane OS.

Full invoices with the payment

Payment requests, online or at the counter, carry the full Serti invoice.

Kimoby Pay, in person

ROs still in progress show up on the terminal, so you can collect payment without waiting for the RO to close. Each payment is matched to the right repair order.

Kimoby Go

Loaner bookings are created and updated automatically from Serti.

Book a demo

Questions Serti dealers ask

Does Kimoby integrate with Serti?

Yes. Your customers, repair orders and appointments come in from Serti, so your advisors don't re-type anything.

What data does Kimoby pull from Serti when we start?

Two years of repair orders.

Do we keep writing ROs in Serti?

Yes. You write the RO in Serti like you do today. Once it exists, the texting, video, estimate, payment and survey run in Kimoby.

Do customers need to download an app?

No. They get a text with a link. They watch the video, approve or decline each line and pay from their phone.

Can customers pay from the text?

Yes. Kimoby Pay sends a payment request by text, and terminals work at the counter. Surcharging and Affirm financing are available.

Can we collect payment before the RO closes?

Yes. ROs still in progress show up on the Kimoby Pay terminal, and payment requests carry the full Serti invoice.

Does Kimoby work with Serti for loaners?

Yes. Kimoby Go creates and updates loaner bookings automatically from Serti.

How much does Kimoby cost?

Pricing is published at kimoby.com/pricing. Month-to-month, no long-term contract. DMS fees, set by your DMS provider, may apply.

So, what now?

Watch the demo on your own, or book 20 minutes. Tell us you're on Serti, how many ROs you do a day, and what you want fixed first.

Pricing

Published pricing. Month-to-month, no long-term contract.

See pricing →

Integrations

See what works with each DMS and tool.

All integrations →