Quorum texting, video inspections and payments | Kimoby

Quorum keeps your records. With Kimoby, Quorum ROs and appointments turn into texts, the payment link fills in the RO reference and total for you, and customers who opted out in Quorum stay opted out.

The short answer: Yes. With Kimoby, your customers, repair orders and appointments come in from Quorum, so your advisors don't re-type anything. From there, your team runs the texting, video inspections, estimates, status updates, payments and CSI surveys. On day one, all your repair orders, the last 7 days and the next two months of appointments are already in.

The RO opens

Your advisor writes it in Quorum like today. The open RO comes into Kimoby and the customer gets a text from their advisor.

The tech sends the video

The customer sees what the tech sees. Photos and video of what's wrong, with the estimate attached. No phone tag to explain a brake job.

The customer approves

Line by line, from their phone. One tap to approve or decline each line. Your advisor sees the answer the moment it comes in.

They pay from a link

Your advisor sends it in one tap. The Kimoby Pay link fills in the Quorum RO reference and the total with taxes. Surcharging and Affirm financing are built in.

The survey goes out

One question, after the visit. Happy customers get a link to leave a Google review. If someone isn't happy, your manager gets an alert.

Appointment confirmation

A text confirms the appointment once it's booked in Quorum.

Appointment reminder

A reminder before the visit. The customer confirms with a tap.

Missed appointment

A follow-up when the customer doesn't show.

Advisor introduction

When the RO opens, the customer hears from their advisor.

Status updates

Texts that follow the RO status in Quorum. Nobody on your team sends them by hand.

Pay from the text

Send a payment link by text. The RO reference and the total with taxes fill in from Quorum.

CSI and reviews

A one-question survey after the visit. Happy customers get a Google review link.

Maintenance reminders

Built from your closed ROs, so the right customers hear from you at the right time.

Declined work

Follow-up on the jobs customers said no to, built from an internal note on the RO.

Appraisal offer

An offer to appraise the customer's trade while the car is in the shop.

Two-way texting from your dealership number

Video inspections

Estimates approved line by line

Kimoby Pay payment links

Financing with Affirm

Translation of incoming and outgoing messages

Appointment confirmation

Appointment reminder

Missed appointment

Advisor introduction

Status updates

CSI and reviews

Maintenance reminders

Declined work

Appraisal offer

Repair orders in Kimoby (beta)

Kimoby Pay, in person (beta)

Text opt-outs stay in sync

Repair orders in Kimoby (beta)

See each RO next to the customer's conversation.

Kimoby Pay, in person (beta)

Payments taken on a Kimoby terminal are matched to the right repair order.

Text opt-outs stay in sync

A customer who opts out of texts in Quorum stops getting texts from your Kimoby account too.

Yes. Your customers, repair orders and appointments come in from Quorum, so your advisors don't re-type anything.

All your repair orders, the last 7 days and the next two months of appointments.

Yes. You write the RO in Quorum like you do today. Once it exists, the texting, video, estimate, payment and survey run in Kimoby.

No. They get a text with a link. They watch the video, approve or decline each line and pay from their phone.

Yes. Your advisor sends a Kimoby Pay link from the conversation, and the customer pays from their phone. Surcharging and Affirm financing are available.

Yes. A customer who opts out of texts in Quorum stops getting texts from your Kimoby account too.

Pricing is published at kimoby.com/pricing. Month-to-month, no long-term contract. DMS fees, set by your DMS provider, may apply.

More approved work from every Quorum repair order

Some of the 1,000+ dealerships on Kimoby