Dealership Engagement System (DES)™ Blog
How to Improve Your Dealership's Customer Communication
Let's talk about something that, honestly, can make or break your dealership: Communication I'm not just talking about a …
How to Reduce the Bottlenecks Impacting Your Dealership's Fixed Ops
Your fixed ops department generates 50.5% of your profit but represent just 12.4% of your total dealership sales. It's w …
How To Turn Declined Service to Revenue Opportunities for Your Dealership
Every dealership service advisor knows this scenario: You present a repair estimate, the customer reviews the details, p …
Here's How Your Dealership Can Actually Nail Customer Experience
Let’s be honest. Selling and servicing cars isn’t easy. Customers are expecting a lot, competition’s fierce, and margins …
What is a Dealership Engagement System & Why You Need One
Too many dealerships treat fixed ops like an afterthought, when it should be a major growth engine. If you want to win i …
Is Flat Rate Pay Costing You Mechanics and Customers?
You're probably looking to grow your service drive's profit margin. That's great, but let's not forget that your mechani …
The Best Auto Dealership Software & Tools for Your Success
Think about the last truly seamless buying experience you had. Maybe it was ordering something online, booking travel, o …
Here's How to Increase Your Dealership's Average Repair Order
For years, the showroom might have felt like the main event at a dealership. But increasingly, the real engine profit dr …
Learn How to Increase Your CSI With These Strategies
Let's talk CSI. You interact with it daily as it reflects your customer relationships, affects your OEM position, and im …
How to Improve Your Dealership Retention & Increase Profit
Bringing customers into your dealership is only the first step. Your significant challenge is making sure they come back …
A Car Dealership's Guide to TCPA Compliance
“Thanks for your service appointment! While you're here, check out our new models at special rates!"
How to Improve Fixed Ops to Increase Revenue & Profitability
Here's something dealership pros know but rarely discuss openly:
Video MPIs: The Tool That's Adding $1,993 Per Repair Order
Let's be honest, dealership service departments and customers have a trust problem. Customers walk in defensive, armed w …
Using CDK for Two-Way Texting? Kimoby is the Superior Choice
Dealership service departments are no longer just judged on vehicle repair quality—they’re measured by the quality of th …
Using Dealership Texting Software to Improve CLV & Profit
Are You Maximizing Your Dealership’s Communication Potential?
Navigating the Tech Wave: Why Dealerships Must Embrace Tech or Face Extinction
In the dynamic world of automotive innovation, a profound transformation is underway – and it's not just electric cars q …
The Untapped Power of Kimoby's DES alongside CDK Global DMS for your Dealership
In the dynamic world of automotive dealership management, efficiency and effective communication are non-negotiable. The …
How to Write a Winning Estimate to Maximize Your Profits
Writing accurate and profitable estimates is a critical part of a service department’s role. Not only does it help incre …
7 Customer Retention Strategies to Steal for Your Service Department
Are you looking to retain more customers and drive repeat business in your dealership service department? Look no furthe …
