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Car dealership software, built for your service department.

Kimoby runs the whole service lane on one screen: texts, video inspections, estimates, payments, loaners, and campaigns, all on top of the DMS you already have.

Not a DMS, not a sales CRM. The software your advisors actually use, for the department that makes the money.

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1000+ customers. 16.5M repair orders. $5.65B in service revenue.

Built for fixed ops, not your back office.

Most dealership software was built for the showroom or the ledger. Kimoby is built for the service lane, the department that sells the second, third, and fourth car.
 
It sits on top of your DMS and runs everything between drop-off and pickup, so your advisors stop juggling six tools and your customers stop hearing silence.

Everything your service department runs on

One platform, one screen, one set of customer data. Start with the Service Lane OS and add the modules you need.

The foundation

Service Lane OS

Every module runs on it. The OS handles the customer record, the conversation, the approval, the writeback. The modules below extend it into specific lanes.

Voice

Inbound calls and scheduling, answered.

Catches the calls your team can't take and turns them into a message in the thread, day or night.

Explore Voice

Pay

Mobile and in-person payments, one system.

Get paid by text or at the terminal, every payment tied to the RO and posted back to the DMS.

Explore Pay

Go

Loaner and fleet management, automated.

Loaner goes out with a digital contract and a card on file. Comes back with damages logged. Fuel, tolls, and fees collected on the spot or after.

Explore Go

Grow

Right message, right customer, right time.

Reminders and follow-ups run on autopilot. Campaigns you aim and approve. Customers book before you call.

Explore Grow

Pricing scales with rooftop count and module mix. The Service Lane OS is the foundation. Every module is opt-in.

Runs on top of your DMS

OEM approved: Toyota, Lexus, Mercedes-Benz, BMW, Volkswagen, GM

What it's worth to a service department

Measured across 16.5M repair orders.

$1.7M

a year in engagement-driven service revenue at the top-performing dealerships.

Per rooftop, at the 90th percentile.

$452.79

average customer pay on repair orders with a digital conversation, versus $293.12 without.

Observed across 3.77M ROs. Correlation, not causation.

65.8%

of service customers come back within a year.

NADA-comparable, across the network.

$5.65B
in service revenue runs through Kimoby
2.8 hrs
advisor time returned per day
9.8/10
onboarding satisfaction
Before Kimoby, software adoption was a challenge. Kimoby made our operations a lot more seamless and consolidated all of our data.
Jennifer_Marion_Mills Jennifer Marion Mills Vice President, Randy Marion Automotive

See the software your service department would actually use.

Watch the whole service lane run in three minutes, drop-off to pickup. Just the product.

Book a demo

Runs on top of your DMS. No form, no sales call. Live in 2 to 4 weeks.

Frequently asked questions

"Car dealership software" covers several different systems: a DMS for accounting and records, a CRM for the sales floor, and service-lane software for the service department. Kimoby is the last one. It runs the service department's customer experience, texting, inspections, estimates, approvals, payments, loaners, and campaigns, on top of the DMS you already have.

No. Your DMS stays the system of record for accounting and history. Kimoby runs on top of it and handles the live, customer-facing work of the service lane, then writes approved work and payments back to the DMS. Nothing to rip out.

The Service Lane OS is the core: a unified advisor inbox, automated status updates, digital inspections, video-to-customer, line-by-line estimate approvals, mobile payments, CSI surveys, and DMS writeback. Add the Voice, Pay, Go, and Grow modules as you need them, all on the same screen and data.

The service department: service managers, advisors, technicians, the parts team, and the BDC. It's built for fixed ops, the department that drives repeat revenue, not the showroom or the back office.

CDK, Reynolds and Reynolds, PBS, Tekion, Keyloop Serti, Dealer Vu, and Quorum. Repair orders and customer data sync so your advisors work from one screen, and approved work writes back.

Yes. Kimoby is an approved provider for several OEM service-lane and communication programs, including the Volkswagen eConnect program, and is an approved GM vendor. Program participation varies by brand and region, so confirm your specific brand with our team.

Most dealerships are live in two to four weeks, with on-site training so the whole team is using it from day one. Onboarding satisfaction across the network is 9.8 out of 10.

Want to see Kimoby in action?

Book a demo with one of our experts and learn about everything our DES has to offer!

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Pricing

Flexible and transparent pricing with no hidden fees or contracts.

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Integration DMS

Seamless integration with your DMS for efficient operations.

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