Dealer Vu integration
Appointment texts and service reminders that run off Dealer Vu
Dealer Vu, the Harley-Davidson DMS, keeps your records. With Kimoby, your appointments and service history turn into texts your team doesn't send by hand, and your advisors handle the rest of the visit from one conversation.
The short answer: Yes. With Kimoby, your Dealer Vu appointments and service history feed appointment confirmations, reminders, maintenance reminders and declined-work follow-up. Your advisors can also text customers, send video and send a payment link from the conversation.
Some of the 1,000+ dealerships on Kimoby
From the appointment to the next visit
Here's what happens with a Dealer Vu store.
The appointment is booked
You book it in Dealer Vu like you do today. The customer gets a confirmation text, and a reminder before the visit.
The car comes in
Your advisor texts the customer. From the same conversation, with the dealership number.
The tech sends the video
The customer sees what the tech sees. Photos and video of what's wrong. No phone tag to explain a brake job.
They pay from the text
Your advisor sends a Kimoby Pay link. The customer pays from their phone. Surcharging and Affirm financing are built in.
The next visit
Reminders bring them back. Maintenance reminders and declined-work follow-up are built from your service history.
Faster yeses mean more approved work
Not Dealer Vu numbers, ours. Across 871 dealerships and 16.8 million repair orders, on every DMS.
per repair order
$455 in customer pay with a digital conversation, $291 without
vs 22 hours to get a yes
when the estimate lands on the phone instead of a call
approved within the hour
of digital estimates
Source: The Cost of Silence, Kimoby, 2026. 871 dealerships, 16.8M repair orders, $5.5B in customer pay, 12 months ending February 2026. Phone approval time from industry data. The $164 gap is an observed correlation, not a guarantee.
What runs off Dealer Vu
Your advisors don't build lists by hand.
Appointment confirmation
A text confirms the appointment once it's booked in Dealer Vu.
Appointment reminder
A reminder before the visit. The customer confirms with a tap.
Appraisal offer
An offer to appraise the customer's trade, sent with the appointment.
Maintenance reminders
Built from your closed ROs, so the right customers hear from you at the right time.
Declined work
Follow-up on the jobs customers said no to, built from your op codes.
Pay from the text
Send a payment link by text from the conversation.
What works with Dealer Vu
Everything below works for Dealer Vu stores.
Two-way texting from your dealership number
Video inspections
Estimates approved line by line
Kimoby Pay payment links
Financing with Affirm
Translation of incoming and outgoing messages
Appointment confirmation
Appointment reminder
Appraisal offer
Maintenance reminders
Declined work
Questions Dealer Vu dealers ask
Does Kimoby integrate with Dealer Vu?
Yes. Your Dealer Vu appointments and service history come in, so appointment texts, maintenance reminders and declined-work follow-up run without anyone building a list by hand.
Do we keep using Dealer Vu?
Yes. You book appointments and write ROs in Dealer Vu like you do today.
Can we still text customers, send videos and take payments?
Yes. Your advisors text customers, send video and send a Kimoby Pay link from the conversation, whatever your DMS.
Do customers need to download an app?
No. They get a text with a link, and they pay from their phone.
How much does Kimoby cost?
Pricing is published at kimoby.com/pricing. Month-to-month, no long-term contract. DMS fees, set by your DMS provider, may apply.
So, what now?
Watch the demo on your own, or book 20 minutes. Tell us you're on Dealer Vu and what you want fixed first.