Can Kimoby replace Xtime?

For everything except the online appointment scheduler, yes. Kimoby handles texting, video MPI, estimates, payments, loaners, Voice AI, and campaigns. Xtime's core strength is appointment scheduling and lane flow management, which Kimoby does not currently offer natively. A native scheduler is planned for late 2026. Most stores keep their existing scheduler and use Kimoby for the rest of the workflow.

What does Xtime do that Kimoby doesn't?

Xtime has a mature online appointment scheduler with capacity planning and lane flow management. This is Xtime's core product and where it is strongest. Kimoby does not currently have a native online scheduler (planned late 2026). If scheduling and lane capacity are your primary need, Xtime is the better choice for that specific function.

What does Kimoby do that Xtime doesn't?

Kimoby offers video MPI with AI-generated estimates, digital estimates with customer approve and decline, mobile payments with credit card surcharging and Affirm financing, in-person payment terminals, loaner fleet management with GPS tracking and digital contracts, Voice AI for missed calls, CSI follow-up automation, and marketing campaigns for declined work, recalls, and retention. Xtime does not offer these capabilities natively.

Can I use Kimoby and Xtime together?

Yes. Many dealerships use Xtime for scheduling and Kimoby for everything that happens after the customer arrives: communication, video inspections, estimates, payments, loaners, and follow-up. The two platforms work alongside each other through your DMS. This is the most common setup for stores that want best-of-breed scheduling with a full service lane workflow.

Does Kimoby have an online scheduler?

Not yet. A native online scheduler is planned for late 2026. In the meantime, stores use their existing scheduler (Xtime, CDK, or DMS-native) alongside Kimoby for communication, inspections, estimates, payments, loaners, and follow-up.

Kimoby vs Xtime: The Best Xtime alternative

Q: How does Kimoby compare to Xtime?

Kimoby is a Service Lane Operating System that covers the full service workflow: texting, video MPI, digital estimates with AI, mobile payments, loaner management, Voice AI, and campaigns. Xtime is a scheduling and lane management platform, strongest at appointment management and capacity planning. Xtime manages getting the customer into the lane. Kimoby manages what happens after they arrive.

Q: Is Kimoby a good Xtime alternative?

Kimoby replaces most Xtime functions except for the online appointment scheduler. Kimoby adds video MPI with AI-generated estimates, mobile payments with surcharging and financing, loaner fleet management with GPS, Voice AI for missed calls, and marketing campaigns for declined work and recalls. The online scheduler is planned for late 2026. Most stores evaluating alternatives keep their scheduler and switch everything else to Kimoby.

Difficult-to-use platform

Xtime is difficult to use, with a complex, unfriendly interface that slows teams down.

Costly and complex

Xtime’s “add-on” pricing adds up fast, so dealerships end up paying more just to get all the tools they need.

Lacking innovation

Xtime hasn’t kept up with today’s dealership needs, leaving teams stuck with outdated tools.

Limited communication tools

With few automation options and a unrealible video feature, Xtime leaves dealerships looking for other ways to stay connected with customers.

Innovating with the industry

As the automotive world evolves, Kimoby’s tools evolve with it, keeping pace with your needs.

Vehicle status interface showing mileage alert, map, and vehicle details.

Real simple, real people

Kimoby is intuitive and easy to use, and if you ever need support, our team is always here to help.

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Forget clunky and complex platforms. Kimoby is designed to be intuitive and easy to use.

Revenue-generating interactions

Make your service department a key revenue driver with features that encourage upsells and returning customers.

Send automated message to generate revenues.

Engaging customer experiences

Wow your customers with clear, timely updates before, during, and after every service visit.

Send automated message to engage with csutomers

Personalized touch

Give each customer a tailored experience without adding extra work for your team.

“Kimoby makes everything easier. It’s innovative, user-friendly, and designed with dealership needs in mind. You can tell they genuinely want to help us succeed, and that’s what sets them apart.”

Pascal Villeneuve

VP, After sale Operations & GM at Park Avenue

Others

2-way texting

Appointment confirmation

CSI follow-up with sentiment analysis

Translation & AI-text improvement

Full suit of automated service status updates

AI-powered video summaries

Automatic background noise removal in videos

Pause during video recording

In-depth video reporting

AI-generated estimates from video recommendations

Targeted marketing campaigns

One-click financing

UVeye & Hunter Equipment integrations

Loaner management with car connectivity

In-person payment processing

Certified for ERA®

Kimoby is a Service Lane Operating System covering the full service workflow: texting, video inspections, digital estimates with AI, mobile payments, loaner management, Voice AI, and campaigns. Xtime is a scheduling and lane management platform, strongest at appointment management and capacity planning. Xtime manages getting the customer into the lane. Kimoby manages what happens after.

Kimoby replaces most Xtime functions except for the online scheduler. It adds video inspections with AI-generated estimates, mobile payments with surcharging and financing, loaner fleet management with GPS, Voice AI for missed calls, and marketing campaigns. Most stores evaluating alternatives keep their scheduler and switch everything else to Kimoby.

For everything except the online appointment scheduler, yes. Kimoby handles texting, video inspections, estimates, payments, loaners, Voice AI, and campaigns. Xtime's core strength is scheduling and lane flow. Kimoby's native scheduler is planned for late 2026. Most stores keep their existing scheduler and use Kimoby for the rest.

Xtime has a mature online appointment scheduler with capacity planning and lane flow management. If scheduling and lane capacity are your primary need, Xtime is the stronger choice for that specific function. Kimoby's native scheduler is planned for late 2026.

Video inspections with AI-generated estimates. Digital estimates with customer approve/decline. Mobile payments with credit card surcharging and Affirm financing. In-person payment terminals. Loaner fleet management with GPS and digital contracts. Voice AI for missed calls. CSI follow-up automation. Marketing campaigns for declined work, recalls, and retention.

Yes. Many stores use Xtime for scheduling and Kimoby for everything after the customer arrives: communication, video inspections, estimates, payments, loaners, follow-up. The two work alongside each other through your DMS.

Many dealers in this situation use Kimoby for communication, video inspections, marketing, loaner management, payments, and Voice AI alongside Xtime for scheduling. This setup lets you meet OEM requirements while running the rest of your service lane on Kimoby.

Yes. Kimoby integrates with CDK (with write-back), Reynolds and Reynolds, PBS, Tekion, DealerTrack, Autosoft, Serti, Dealer Vu, and Quorum.

Kimoby vs Xtime

When Customer Engagement Matters,
Kimoby Delivers