Kimoby vs Xtime: The Best Xtime alternative

Built for the visit, not only the booking

Xtime is built around scheduling. With Kimoby, your advisors run the visit after check-in on one screen: texts, video, estimates and payments.

Know the full price

Xtime lists texting and payments as Engage add-ons. With Kimoby, mobile payments are included in Service Lane OS and the pricing is published.

Missed calls covered

We couldn't find voice AI on Xtime's site. With Kimoby Voice, the service calls your team can't pick up get answered, summarized and moved to text.

Video tied to the inspection

Xtime offers photos and video through Inspect. With Kimoby, the video is linked to each inspection item and estimate line, and the customer approves from the same text.

Innovating with the industry

As the automotive world evolves, Kimoby’s tools evolve with it, keeping pace with your needs.

Vehicle status interface showing mileage alert, map, and vehicle details.

Real simple, real people

Kimoby is intuitive and easy to use, and if you ever need support, our team is always here to help.

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Forget clunky and complex platforms. Kimoby is designed to be intuitive and easy to use.

Revenue-generating interactions

Make your service department a key revenue driver with features that encourage upsells and returning customers.

Send automated message to generate revenues.

Engaging customer experiences

Wow your customers with clear, timely updates before, during, and after every service visit.

Send automated message to engage with csutomers

Personalized touch

Give each customer a tailored experience without adding extra work for your team.

“Kimoby makes everything easier. It’s innovative, user-friendly, and designed with dealership needs in mind. You can tell they genuinely want to help us succeed, and that’s what sets them apart.”

Pascal Villeneuve

VP, After sale Operations & GM at Park Avenue

Others

2-way texting

Appointment confirmation

CSI follow-up with sentiment analysis

Translation & AI-text improvement

Full suit of automated service status updates

AI-powered video summaries

Automatic background noise removal in videos

Pause during video recording

In-depth video reporting

AI-generated estimates from video recommendations

Targeted marketing campaigns

One-click financing

UVeye & Hunter Equipment integrations

Loaner management with car connectivity

In-person payment processing

Certified for ERA®

Kimoby is a Service Lane Operating System covering the full service workflow: texting, video inspections, digital estimates with AI, mobile payments, loaner management, Voice AI, and campaigns. Xtime is a scheduling and lane management platform, strongest at appointment management and capacity planning. Xtime manages getting the customer into the lane. Kimoby manages what happens after.

Kimoby replaces most Xtime functions except for the online scheduler. It adds video inspections with AI-generated estimates, mobile payments with surcharging and financing, loaner fleet management with GPS, Voice AI for missed calls, and marketing campaigns. Most stores evaluating alternatives keep their scheduler and switch everything else to Kimoby.

For everything except the online appointment scheduler, yes. Kimoby handles texting, video inspections, estimates, payments, loaners, Voice AI, and campaigns. Xtime's core strength is scheduling and lane flow. A native Kimoby scheduler is on the roadmap. Most stores keep their existing scheduler and use Kimoby for the rest.

Xtime has a mature online appointment scheduler with capacity planning and lane flow management. If scheduling and lane capacity are your primary need, Xtime is the stronger choice for that specific function. A native Kimoby scheduler is on the roadmap.

Video inspections with AI-generated estimates. Digital estimates with customer approve/decline. Mobile payments with credit card surcharging and Affirm financing. In-person payment terminals. Loaner fleet management with GPS and digital contracts. Voice AI for missed calls. CSI follow-up automation. Marketing campaigns for declined work, recalls, and retention.

Yes. Many stores use Xtime for scheduling and Kimoby for everything after the customer arrives: communication, video inspections, estimates, payments, loaners, follow-up. The two work alongside each other through your DMS.

Many dealers in this situation use Kimoby for communication, video inspections, marketing, loaner management, payments, and Voice AI alongside Xtime for scheduling. This setup lets you meet OEM requirements while running the rest of your service lane on Kimoby.

Yes. Kimoby integrates with CDK (with write-back), Reynolds and Reynolds, PBS, Tekion, DealerTrack, Autosoft, Serti, Dealer Vu, and Quorum.

Kimoby vs Xtime

When Customer Engagement Matters,
Kimoby Delivers

How Kimoby Is Different from Xtime