Can Kimoby replace myKaarma for video inspections?

Yes. Kimoby includes video inspections with AI-generated estimates from inspection findings. Technicians use the Kimoby mobile app to capture photos and video during inspections. The AI generates the customer estimate automatically from the inspection findings, reducing manual entry for advisors.

What does Kimoby do that myKaarma doesn't?

Kimoby offers loaner fleet management with GPS tracking and digital contracts, Voice AI for missed calls, in-person payment terminals, credit card surcharging up to 3 percent, service financing through Affirm, marketing campaigns for declined work and recalls, and exclusive myBMW app integration. myKaarma does not offer these capabilities.

Is Kimoby approved for OEM programs?

Kimoby is an approved vendor for the BMW Activities Fund with exclusive myBMW app integration. Kimoby is approved for VW eConnect and CMC programs. Kimoby is a qualifying vendor for the Ford Commitment Program and has submitted for the 2027 approved vendor list.

The Best myKaarma alternative: Kimoby vs myKaarma

Q: Is Kimoby less expensive than myKaarma?

Kimoby publishes transparent pricing on its website with month-to-month contracts and no setup fee. myKaarma does not publish pricing and typically requires annual contracts with setup fees. Most dealerships switching from myKaarma to Kimoby report significant cost savings while gaining additional capabilities like loaner management and Voice AI.

Q: Does Kimoby integrate with CDK?

Yes. Kimoby has a full integration with CDK including write-back capability. When a customer approves an estimate or makes a payment through Kimoby, it writes back to the CDK repair order automatically.

Q: What DMS systems does Kimoby integrate with?

Kimoby integrates with CDK (with write-back), Reynolds and Reynolds, PBS, Tekion, DealerTrack, Autosoft, Serti, Dealer Vu, and Quorum.

Kimoby is a Service Lane Operating System for automotive dealership service departments. myKaarma is a service communication and repair authorization platform. Both handle texting, video, estimates, and payments.

Kimoby also covers loaner fleet management, Voice AI for missed calls, in-person payment terminals, credit card surcharging, and marketing campaigns. Kimoby integrates with CDK (with write-back), Reynolds, PBS, Tekion, DealerTrack, Autosoft, and Serti.

Costly

myKaarma is expensive, with a pricing structure that forces dealerships to pay extra for standard features.

Poor customer support

myKaarma's after-sales support is unreliable, leaving dealerships on their own when issues arise.

Difficult-to-use platform

myKaarma’s complex and unfriendly interface slows teams down, making everyday tasks harder.

Mobile App Comptability

myKaarma’s app has limited compatibility with mobile devices. Key features like mobile check-in and mobile service may not work on iPad or Android, and older iPhone models aren’t supported. It makes it harder for your entire team to use it.

Innovating with the industry

As the automotive world evolves, Kimoby’s tools evolve with it, keeping pace with your needs.

Vehicle status interface showing mileage alert, map, and vehicle details.

Real simple, real people

Kimoby is intuitive and easy to use, and if you ever need support, our team is always here to help.

Kimoby UI showing a discussion with a client

Sit amet sapien fringilla mattis ligula

Forget clunky and complex platforms. Kimoby is designed to be intuitive and easy to use.

Revenue-generating interactions

Make your service department a key revenue driver with features that encourage upsells and returning customers.

Send promotion communication to increase your service department revenue

Engaging customer experiences

Wow your customers with clear, timely updates before, during, and after every service visit.

Automate your advisors' communications with clients

Personalized touch

Give each customer a tailored experience without adding extra work for your team.

“The team at Kimoby has been exceptional in every aspect of our partnership. They represent the company with pride, enthusiasm, professionalism, and deep knowledge. They consistently go above and beyond to ensure all questions are answered promptly and thoroughly. If they didn’t have an immediate answer, they quickly followed up with the correct information. In short, the Kimoby team is outstanding!”

Gary Ralston

Parts & Service Director at Zimmerman Honda

Others

2-way texting

Appointment confirmation

Full suit of automated service status updates

Interactive estimate

Text translation

Pause during video recording

Automatic background noise removal in videos

AI-text improvement

Included targeted marketing campaigns

AI-powered video summaries

AI-generated estimates from video recommendations

UVeye & Hunter Equipment integrations

Loaner management with car connectivity

Mobile app fully compatible with iOS/Android

In-person payment processing

Certified for ERA®

FAQ

Kimoby is the most comprehensive myKaarma alternative for dealership service departments. It covers all core myKaarma features including two-way texting, video inspections, digital estimates, and mobile payments. Kimoby also includes loaner fleet management, Voice AI for missed calls, in-person payment terminals, credit card surcharging, and marketing campaigns. Month-to-month contracts, no setup fee, transparent pricing.

Kimoby is a Service Lane Operating System that covers the full service workflow from inspection to payment to follow-up. myKaarma focuses on in-visit communication and repair authorizations. Kimoby adds loaner fleet management with GPS, Voice AI for missed calls, in-person payment terminals, credit card surcharging, and marketing campaigns for declined work and recalls. Kimoby integrates with CDK (with write-back), Reynolds, PBS, Tekion, DealerTrack, Autosoft, and Serti.

Kimoby publishes transparent pricing on the website with month-to-month contracts and no setup fee. myKaarma does not publish pricing and typically requires annual contracts with setup fees. Most dealerships switching from myKaarma to Kimoby report significant cost savings while gaining additional capabilities.

Yes. Kimoby includes video inspections with AI-generated estimates from inspection findings. Technicians use the mobile app to capture photos and video. The AI generates the customer estimate automatically, reducing manual entry for advisors.

Loaner fleet management with GPS tracking and digital contracts. Voice AI for missed calls. In-person payment terminals. Credit card surcharging up to 3%. Service financing through Affirm. Marketing campaigns for declined work, recalls, and retention. Exclusive myBMW app integration.

Yes. Full integration including write-back. When a customer approves an estimate or makes a payment through Kimoby, it writes back to the CDK repair order automatically.

CDK (with write-back), Reynolds and Reynolds, PBS, Tekion, DealerTrack, Autosoft, Serti, Dealer Vu, and Quorum.

BMW Activities Fund: approved, with exclusive myBMW app integration. VW eConnect and CMC: approved. Ford FCP: qualifying vendor, submitted for 2027 approved list.

Kimoby vs myKaarma

What does Kimoby include that myKaarma doesn't?