One Platform, Endless Ways to Drive Growth at North Penn Volkswagen

Before Kimoby, North Penn Volkswagen relied on two separate vendors. The dealership often faced delivery issues, inconsistent communication, and limited support. They needed one reliable solution to handle both customer outreach and service communication

North Penn Volkswagen turned to Kimoby to connect every part of their customer communication on one platform.

Bringing customers back at the right time
Personalized campaigns for maintenance reminders and promotions helped the dealership fill their schedule faster and reach customers when they were most likely to book.

Building trust through visual transparency
Service advisors sent send videos to explain recommended repairs clearly, helping customers understand the work needed and approve it with confidence.

Keeping customers informed from start to finish
Automated text updates kept customers in the loop throughout their service visit, reducing phone calls, improving transparency, and enhancing the overall experience.