Certified DealerRater Partner
Kimoby Integrates with DealerRater to Automatically Collect More Customer Reviews by Text Message
Turn every service visit into a review opportunity—without adding a single step to your team's day.
Fully integrates with your ecosystem
More reviews, zero extra effort
After every visit, Kimoby automatically texts customers an invitation to leave a review on DealerRater. No chasing. No reminders to your team. Just a steady flow of authentic feedback from satisfied customers.
How It Works
1. RO is closed
Your advisor finalizes the repair order as usual.
2. Kimoby sends a CSI survey via SMS
A personalized, one-question survey arrives instantly on the customer’s phone.
3. Happy customers are invited to leave a review
Customers who gave a positive score automatically receive a follow-up text inviting them to share their experience on DealerRater.
3. New reviews land in your Kimoby inbox
Get notified the moment a review comes in and access it directly—no need to monitor DealerRater separately.
“A big part of our strategy is driving authentic reviews and we've found having texting software like Kimoby has been a big benefit for us. The shop's five-star customer satisfaction scores clearly speak for themselves."
Dave Booy
Owner/Operator at OK Tire Owen Sound
Want to see Kimoby in action?
Book a demo with one of our experts and learn about everything our DES has to offer!