Blog - Kimoby (2)
How to Improve Service Affordability
Picture this. A customer comes in for an oil change. Your tech finds they desperately need new brakes and tires, a $2,00 …
How to Reduce Service Lane Wait Lines and Fraud
You did it. The service was perfect. The car was fixed right the first time, washed, and ready to go ahead of schedule. …
How to Maximize Loaner Fleet Profitability
Ah, the loaner fleet. The necessary evil of the service department. It’s supposed to be a tool for customer satisfaction …
Choosing the Right CRM for Your Car Dealership
Running a car dealership is a wild ride. You’re juggling sales leads, keeping customers happy on the phone, managing ser …
How to Improve Your Dealership's Customer Communication
Let's talk about something that, honestly, can make or break your dealership: Communication I'm not just talking about a …
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How to Reduce the Bottlenecks Impacting Your Dealership's Fixed Ops
Your fixed ops department generates 50.5% of your profit but represent just 12.4% of your total dealership sales. It's w …
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How To Turn Declined Service to Revenue Opportunities for Your Dealership
Every dealership service advisor knows this scenario: You present a repair estimate, the customer reviews the details, p …
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Here's How Your Dealership Can Actually Nail Customer Experience
Let’s be honest. Selling and servicing cars isn’t easy. Customers are expecting a lot, competition’s fierce, and margins …
What is a Dealership Engagement System & Why You Need One
Too many dealerships treat fixed ops like an afterthought, when it should be a major growth engine. If you want to win i …
Is Flat Rate Pay Costing You Mechanics and Customers?
You're probably looking to grow your service drive's profit margin. That's great, but let's not forget that your mechani …
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The Best Auto Dealership Software & Tools for Your Success
Think about the last truly seamless buying experience you had. Maybe it was ordering something online, booking travel, o …
Here's How to Increase Your Dealership's Average Repair Order
For years, the showroom might have felt like the main event at a dealership. But increasingly, the way to generate profi …
How to Improve Your Dealership Fixed Ops Retention
Bringing customers into your dealership is only the first step. Your significant challenge is making sure they come back …
A Car Dealership's Guide to TCPA Compliance
“Thanks for your service appointment! While you're here, check out our new models at special rates!"
How to Improve Fixed Ops to Increase Revenue & Profitability
Here's something dealership pros know but rarely discuss openly:
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Video MPIs: The Tool That's Adding $1,993 Per Repair Order
Let's be honest, dealership service departments and customers have a trust problem. Customers walk in defensive, armed w …
Using CDK for Two-Way Texting? Kimoby is the Superior Choice
Dealership service departments are no longer just judged on vehicle repair quality—they’re measured by the quality of th …
Using Dealership Texting Software to Improve CLV & Profit
Are You Maximizing Your Dealership’s Communication Potential?
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Navigating the Tech Wave: Why Dealerships Must Embrace Tech or Face Extinction
In the dynamic world of automotive innovation, a profound transformation is underway – and it's not just electric cars q …
The Untapped Power of Kimoby's DES alongside CDK Global DMS for your Dealership
In the dynamic world of automotive dealership management, efficiency and effective communication are non-negotiable. The …
