We’ve got some big news to share, and it’s something we’re incredibly proud of. Kimoby has officially been named an approved provider for the Volkswagen USA eConnect program!
For us, this is more than just a certification. It’s a partnership built on a shared goal: helping VW dealerships across the United States connect with their customers in a faster, more transparent, and more effective way.
Becoming an eConnect-certified partner is a big deal. Volkswagen has a rigorous evaluation process to ensure their dealers get access to best-in-class technology, and we’re honored to be recognized as a trusted partner that meets their highest standards for security, customer experience, and operational excellence.
Since 2013, Kimoby has evolved into a leading provider of Dealership Engagement System (DES™) solutions for the North American automotive industry. Our cloud-based platform integrates seamlessly with all major DMS to deliver comprehensive customer engagement tools including automated messaging, video inspections, digital payments, and loaner fleet management. We proudly serve over 1,000 dealerships across the United States and Canada, helping them increase revenue, improve customer satisfaction, and optimize service operations.
What This Means for Volkswagen Dealerships
So, what does this actually mean for you, the VW dealer on the ground?
It means you now have streamlined access to Kimoby’s complete Dealership Engagement System (DES™), a suite of tools designed to solve the biggest challenges in your service lane. Through the eConnect program, you can easily integrate powerful Service Lane Technology (SLT) that helps you communicate faster, get approvals sooner, and deliver that modern, customer-first experience that builds loyalty.
Here are a few of the key tools you can now leverage:
-
High-Quality Video-to-Customer (V2C): Our video tool has built-in noise cancellation and AI-generated summaries, making it dead simple for your techs to show, not just tell, customers what repairs are needed.
-
Clear and Simple Digital Estimates: No more confusion. Our system automatically generates clear estimates based on the tech’s video, making it easy for customers to understand the work and hit “approve.”
-
Improved Transparency with eMPI: Build instant trust by attaching photos and videos directly to your multi-point inspections. When customers see the issue, they feel confident in your recommendations.
-
Secure Mobile Payments: Let customers pay from their phone with our text-to-pay options, including available financing. It’s faster for them and means no more end-of-day lines at your cashier.
A Word from Our Co-Founder
“We believe technology should strengthen relationships, not complicate them. Partnering with Volkswagen USA through the eConnect program is an exciting milestone that lets us bring our Dealer Engagement System (DES™) directly to their dealer network.
With tools like Video-to-Customer, AI-powered communication, and seamless mobile payments, we’re making it easier for Volkswagen service teams to earn customer trust while working more efficiently. As someone who’s passionate about building OEM partnerships, I’m proud to see Kimoby DES™ help Volkswagen dealers deliver a service experience that feels faster, clearer, and more personal."
Alex Wojcik
Co-Founder and Chief Revenue Officer at Kimoby
How VW Dealers Can Get Started
Ready to modernize your service operations? Getting started with Kimoby through the eConnect program is simple.
-
Contact your VW After Sales representative for more information on our approved solutions.
-
Visit our official VW partner page at www.kimoby.com/kimoby-volkswagen-slt-partner to see the tools in action and learn about exclusive promotional offers.
-
Meet us in person! The Kimoby team will be at the 2025 Volkswagen National After Sales Meeting in San Diego at booth #413. Swing by for a live demo and to get all your questions answered.
We can’t wait to start working with more of you in the Volkswagen family to drive your fixed ops departments forward.
