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Digital Multipoint Inspection (MPI)

Turn Inspections into Instant Approvals

Kimoby Digital MPI offers inspections, videos, and estimates all in one easy-to-use platform. No more chasing papers. Sending report and estimates directly to your customers’ phones is now simpler than ever.
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Some of our 1000+ customers

Most Dealerships Do MPI Wrong

Too often MPI is a high‑value process but it is too often broken.
 
The status quo means no MPI, paper MPI, or outdated digital tools.

Paper MPIs

Techs fill a form, advisors staple it to the invoice, customers don't trust it (no proof), and approval rates go down. No history, no collaboration, no follow-up, and it's painfully slow.

PDF Hell

Most tools generate static PDFs. If a customer wants to approve tires but decline a filter, they have to call you. No line-by-line digital approval means phone tag and potential revenue lost.

Fragmented Apps

Some DMS require techs to use three apps just to complete a MPI on one car. Your team avoids using it because it's too cumbersome, so inspections become checkboxes and they don't generate profit.

The result?

Less ROs approved and less trust form customers. By accepting the statu quo, your service lane is leaving big revenue opportunities on the table.

How Kimoby Fixes MPI

From inspection to invoice in one workflow

Kimoby connects digital MPI, video MPI, OpCode-driven estimates, and DMS writeback into a single, easy-to-use workflow.

Instant Approvals

Don't wait until the car is washed and parked. Send inspections to customers as soon as the inspection is done.

Visual Proof

Attach photos and videos to each items on the estimates so customers can see what's wrong for themselves. When they see it, they believe it and they approve it.

Consistent Recommendations

Stop leaving it up to advisors to pick and choose what to present. Every finding gets to the customer, every time.

Paperless Workflow

No more printouts, stapled forms, or double entry. One digital system that lets techs, advisors, and parts collaborate without chasing each other down.

Unified Platform

Jumping back and forth between apps for texting, photos, and inspections is archaic. Kimoby is the one platform making it easier for your team and giving customers a unified experience.

Declined Work Tracking

Declined recommendations don't disappear. They're saved to the customer profile so you can follow up and recapture that revenue later.

See It for Yourself

Fully integrates with your ecosystem

Built on OpCodes, Not Guesswork

In Kimoby, every estimate line is meant to be built on an OpCode. The same operation codes your team already uses in the DMS. When advisors follow the process, pricing, pay type, and flat‑rate time all line up with your existing rulebooks.

A Kimoby line looks a lot like what you’re used to seeing in the DMS, just easier to build and explain:

  • OpCode ID​
  • Description​​
  • Labor type​
  • Flat‑rate time​
  • Parts
​​
A job being created based on an MPI in Kimoby
DMS integration MPI

Real DMS Writeback*, Not Another PDF Graveyard

Unlike most systems that generate a PDF, Kimoby goes further: once the customer approves, the work line can be written back into your DMS.

OpCodes, parts, labour time, and line status, so you’re not rebuilding the same job twice.

*Coming soon

 

Earn Trust Without the Sales Pitch

Customers want clear and easy to understand estimates. They don't want to guess what's wrong and what is urgent. Give them a show of proof that helps them let their guard down and understand the necessity of the work.

  • Mobile-friendly inspection report that shows the full picture, including what passed, what needs attention soon, and what needs attention now.

  • Photos and videos tied directly to each line item so they can see exactly what the technician saw.

  • Detailed estimate that breaks it all down clearly.

MPI with estimate from Kimoby
MPI_text_message

Get the "Yes" Before the Car Hits the Ground

Phone tag is a waste of time. Send your MPI report and estimate directly to the customer's phone while the car is still in the bay. No waiting until pickup.

  • Your customer receive a simple digital estimate making it easy to approve and decline each line item from their phone, not the counter.

  • Your team is notified instantly when a job is approved or declined so work can start right away.

Everything Your Team Needs in One Place

Jumping back and forth between three different apps just to get one job done should be part of your day. With Kimoby, the MPI, estimate, videos, and customer communication all live on one platform, attached directly to the Repair Order.

  • Every report, videos, and notes are tied to the RO and easy to track.

  • Techs, advisors, and parts collaborate in one place.

  • Customers get a consistent experience.
3way texting in Kimoby

Take a Look at How it Works

1

Tech Completes the MPI

Tech scans vehicle VIN to open MPI and adds photos and videos to recommendations.

2

Advisor & Parts Are Notified

Advisor sees a summary of the inspection and video and creates line items from the findings.

3

Recommendation Are Sent

Inspection, photos, videos, and estimate are all sent in one link by text to the customer.

4

Customer Approves

Customer approves or declines each line item. Then, everyone included in the RO is notified.

Key Features

Customizable MPI Templates

Build templates with your own inspection items, green/yellow/red status indicators, and measurements for tread depth, brake pads, and battery health.

Customizable MPI Templates

Digital Approve and Decline

Customers review the estimate and approve or decline each line item from their phone.
Digital Approve and Decline

Photos & Videos

Attach proof directly to each finding so customers see exactly what needs attention.
Photos & Videos

Works on Any Device*

Mobile or desktop, Android or iOS. Your team can use it however they work best.
Works on Any Device*

Everything Tied to the RO

The MPI, photos, videos, and estimate all sync to the repair order so your team collaborates in one place.

Everything Tied to the RO

VIN Scanning

Techs scan the VIN to pull the RO and start the inspection in seconds.
VIN Scanning

Choose the Right MPI Package

Kimoby's Service Lane OS is available in two tiers. Digital MPI and OpCode-driven estimates are only available on the Pro plan.

Service Lane OS Essential

Clean, interactive estimates from time to time.

  • Improved estimate builder with 3Cs, parts, labor, and hidden lines.
  • Pre-approved work pulled from your DMS (where supported).
  • Line-by-line digital approval via text.
  • No MPI templates or findings in this tier.

Service Lane OS Essential
RECOMMENDED

Service Lane OS Pro

MPI, video, and estimates for the service lane.

  • Full digital MPI with templates and color-coded findings.
  • MPI findings → estimate lines (ASRs) in one click.
  • OpCode & parts spreadsheet import for accurate pricing.
  • DMS writeback for approved work lines (CDK & PBS, by cycle).
  • Video-to-Customer (V2C) tightly linked to inspection items and lines.
  • AI features on the roadmap for estimate suggestions and explanations.

Service Lane OS Pro

Why Kimoby Beats the Competition

From Paper & Basic Schedules

  • Auto-save on every keystroke, so quotes don’t vanish with a browser crash.
  • Digital chain of custody for parts and recommendations, instead of text files and sticky notes.
  • Draft estimates you can clean up without polluting your accounting data.

Beyond PDF-Based Estimates

  • Line-by-line digital approvals customers tap on their phone, not static PDFs they have to call about.
  • A live view of ROs by status, so managers can see where work is stuck in the lane.
  • Fast, responsive estimate building that keeps up with a busy drive.

Media That Actually Sells the Work

  • Photos and videos attached directly to MPI items and estimate lines, right where the price is.
  • Support for kits and packaged jobs, so a brake job is one click instead of twenty.
  • Pricing based on your OpCodes and matrices, so quotes match your playbook the first time.

One Workflow, One App

  • Chat, video, MPI, and estimates in a single mobile and web experience.
  • A shopping-cart style estimate that lets customers approve work line by line.
  • An interface techs, parts, and advisors can learn quickly and actually enjoy using day to day.

See Kimoby MPI in Action

Book a demo to see how Kimoby's OpCode-driven MPIs, video estimates, and DMS writeback can transform your service lane