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Kimoby pricing

No hidden fees. No long contracts. Start with the Service Lane OS, then add the modules you need.

Step 1

Select your average work orders per month

Everything you add follows the same tier.

Step 2

Pick your Service Lane OS plan

Essential digitizes your workflow. Pro turns inspections into approved work.

Service Lane OS

Essential

$700 /month

Run the whole RO on one screen, from check-in to payment.

  • Status updates and replies by text
  • Digital estimates, approved line by line
  • Video to customer
  • Mobile payments included
  • Appointment reminders, CSI surveys, review requests
  • Synced to your DMS
Select Essential
Recommended Service Lane OS

Pro

$1,600 /month

Everything in Essential, plus:

  • Shop management workflows
  • Digital multipoint inspections
  • Video linked to each inspection item
  • Findings become estimate lines in one click
  • OP codes and parts pulled from your DMS
  • Parts confirms price and availability on the RO
  • Approved work written back to your DMS
Selected
Step 3

Add what you need

Each module plugs into your Service Lane OS. Turn on the ones you need.

Kimoby Voice

Answers your missed service calls so you never lose customers when advisors aren't available.

$600 /month, unlimited minutes
  • Knows the caller and their open RO
  • Routes the call to the right advisor
  • Covers your after-hours calls
  • AI call summaries instead of voicemails
  • Transcript, sentiment and recording
  • Same tier as your Service Lane OS

Kimoby Grow

Service reminders, campaigns and review requests to bring customers back.

$300 /month
  • OEM safety recall campaigns (VIN matching)
  • Follow-ups on declined work
  • Service reminders by mileage and date
  • Tire season and seasonal campaigns
  • Includes 10,000 text segments. Extra 5,000 for $125/month
  • Same price on every tier

Kimoby Go

Digital loaner contracts and fleet tracking.

$20 /car/month, $35 with connectivity
  • Bookings created from your DMS appointments
  • Digital contracts and walk-around
  • Damage photos at check-out and return
  • Fuel, tolls and damage charged to the card on file
  • With connectivity: mileage, fuel and location tracked
  • OBD2 device for OEMs without over-the-air: $95 one-time
cars

Kimoby Pay

Mobile payments are included in your Service Lane OS plan. This adds in-person payments.

Included for mobile. Terminals priced on your card volume
  • Payment links right after approval
  • Card, debit, Apple Pay and Google Pay
  • Next-day deposits
  • Online: 2.8% + 30¢ Visa and Mastercard, 3.4% + 30¢ AMEX
  • Counter terminal: $499 per device, rates on interchange-plus
  • Syncs to your DMS, no manual reconciliation

Your monthly price

$1,600 /month
  • Service Lane OS Pro, Tier 1$1,600

List prices per month. DMS integration fees depend on your DMS provider. Kimoby Pay in-person is quoted separately.

Your monthly price
Service Lane OS Pro, Tier 1
$1,600 /month
Book a demo

Fully integrates with your ecosystem

Virtual Onboarding
$2,000
Full system configuration, delivered 100% online.
Remote onboarding delivered through live virtual sessions and guided setup.
Ideal for teams that want a fast launch without on-site onboarding.
On-Site Onboarding
$6,000
Be fully up and running in less than 48 hours.
2 days of on-site onboarding to set up and go live.
Establish strong processes from the start, including video-based service explanations and approvals.
Learn more

Every plan includes

Dedicated account manager

Personal support for your specific needs.

Business review meetings

Quarterly sessions to review your performance.

Live chat

Instant help via online chat.

Online knowledge base

Comprehensive articles and guides available online anytime.

Video tutorials

Step-by-step video guides.

Free updates

The latest features at no extra cost.

User events

Network and learn with peers.

Unlimited storage

Store your photos and videos, kept forever.

Book a demo

Other industries

Connect
$389
/M
To reach your clients quickly and efficiently.
Two-way texting
Instant marketing campaigns
Appointments reminders
Reviews
Kimoby Pay
Small - Up to 5 users and 5,000 segments for $389/m
Medium - Up to 10 users and 10,000 segments for $589/m
Large - Up to 25 users and 15,000 segments for $789/m
X-Large - Up to 100 users and 30,000 segments for $989/m
Virtual onboarding is $1,000.
$0.03 fee per additional message segment.
Discounts do not apply to additional segments.
GET STARTED

Some of our 1000+ customers

See Kimoby priced for your store.

Book a demo and we'll map the right tier and modules to your work-order volume, then show you exactly what it costs.

Book a demo

Frequently asked questions

What is an SMS segment?

A “segment” refers to a part of a text message containing a maximum number of characters. Depending on the contents of the text message, or if the message is sent out in multiple parts, the maximum number of characters is different per segment. https://help.kimoby.com/what-is-a-segment

What is the limit of video length?

There is no limit on the length of the videos you can send. You can send and receive videos of any length without any extra charges. They are also saved in Kimoby forever. 

What are the Kimoby Pay fees? If I don’t use Kimoby Pay, will I get charged for that?

Kimoby Pay fees apply only when you use our payment processing service. If you don’t use Kimoby Pay, you won’t be charged these fees.

What company do we use for Kimoby Pay to process the payments?

We use Stripe to process payments for Kimoby Pay. Stripe is a trusted and secure payment processor known for its reliability and ease of use.

What are the contract terms?

Our contract terms are monthly, with a 30-day cancellation policy. You can cancel anytime with 30 days' notice.

What happens if I need 11 users in my 10 users plan?

You will need to upgrade your plan to accommodate the additional user. This is a great opportunity to access more features and benefits with Kimoby.

When will I get my monthly charge?

You will be charged the onboarding fee when you sign up. The monthly subscription fee is charged 30 days after you start using our service.

 

What is a data integration source?

Data sources/integrations refer to the systems you can connect to Kimoby. You can connect many systems, such your DMS (Dealer Management System) and another provider like UVeye, Hunter Engineering, or Dealervault.

 

Are there any setup fees?

Yes, there is a dedicated implementation fee that includes the DMS installation fee and training for your team. This fee also covers your first month of service.