4X More UVeye Views in Just Two Months at Greensboro Honda

Greensboro Honda knew that UVeye inspection reports were valuable for both customers and advisors. But sending them manually wasn’t realistic. Staff didn’t have time to take on another task, and without an automated process in place, there was a risk they wouldn’t be sent consistently. They needed a way to make sure every customer received their report without adding more work for the team.

Automatic report delivery
Greensboro Honda activated the Kimoby and UVeye integration to automatically send inspection reports to customers by text message. Now, reports are delivered within five minutes of the vehicle being scanned. In most cases, the customer is still at the advisor’s desk when the message arrives, making it the perfect moment to start a conversation about tire or alignment issues. 

Targeted & personalized communications
To take things further, the team set up five automations triggered by specific inspection results. Each message is tailored to the issue detected, with a general message sent when no problems are found. This allows them to engage customers with relevant information without adding any manual work. 

Helping customers make informed decisions
Because the reports are delivered by text, customers can easily refer back to them and share the information with their spouse when making repair decisions.