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Ford

Video MPI for Ford and Lincoln dealers

Your techs record what they see on the lift. Your advisor texts it with the estimate, and the customer approves from their phone. You can use it for Ford's video inspection requirement.

Fully integrates with your ecosystem

How video works on every Ford RO

With Kimoby, video is part of the inspection, not an extra step. More than 1,000 dealerships across North America use it.

Your tech scans the VIN and records a short video of what needs attention.

Your advisor texts it to the customer with a line-by-line estimate.

The customer watches on their phone and approves or declines each line.

You see which ROs got a video and which customers watched it.

What Birchwood Ford got from video on every RO

Birchwood Ford made video a standard step on every inspection. Customers see the worn brake pad themselves, so the conversation changes. Read the Birchwood Ford story.

$91,000

$720K+

In additional RO revenue.

153

26,000+

Inspection videos sent to customers.

Works with the DMS your Ford store runs

Customers and repair orders come in from your DMS, so your advisors don't re-type anything. Kimoby works with CDK, Reynolds & Reynolds, PBS, DealerTrack, Tekion, Quorum and more. On CDK, Kimoby Pay payments are marked paid on the RO.

Video-to-customer (V2C)

Build trust with every inspection

Send videos to explain recommended repairs and help customers make informed decisions and approve repairs faster.

  • Automatic background noise removal in videos
  • AI-powered video summaries
  • AI-generated estimates from video recommendations
  • Pause during video recording
approvals_1

Kimoby eInspection

Show the work behind the recommendation

Use clear photos and videos in your inspections so customers can see what your team sees and approve with confidence.

  • Color-coded repair priorities (red/yellow/green)
  • Integrated video walkarounds
  • Digital approval with one tap
  • Works with your DMS
Group 45

More than a video tool

Video, estimates, payments and follow-up on declined work run in the same place your advisors text customers.

Ford's video requirement: what to know before you pick a tool

Is Kimoby on Ford's FCP approved vendor list? No. Ford's approved list includes other video vendors. Kimoby isn't on it today.

Can we still use Kimoby for FCP? Yes. Your store self-attests and sends its invoices to Ford. Ask your Ford rep exactly what to send and when, so you don't miss the bonus.

We're a Ford store in Canada. Does FCP apply? No. The FCP video requirement is a US program.

Does it work with our DMS? Yes. Repair orders come in from CDK, Reynolds & Reynolds, PBS, DealerTrack, Tekion and Quorum. Payments write back on CDK only. See what syncs with each DMS.

"The biggest change is the conversation. Nobody asks 'do I really need this?' anymore. They saw the brake pad. The question now is whether we can have it done by 4 o'clock."

Keith Cochrane, Fixed Ops Manager at Birchwood Ford

Want to see it on your own ROs?

Book 20 minutes. Tell us your DMS and how your techs do video today.