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Ford

Video MPI & V2C Solution for Ford Dealerships

Video MPI and video-to-customer solution built to meet Ford's requirements and increase repair approvals. Plus, it integrates with your DMS and existing tools.

Fully integrates with your ecosystem

Everything Ford Expects, in One Platform

Kimoby is built around the exact Ford's requirements and is already used by thousands of dealers across North America, including major OEM networks, for video inspections, digital approvals, and customer communication.

Ford dealers are expected to:​

Capture and share video walkarounds with customers on every qualifying inspection.​

Integrate video workflows with their existing DMS andservice tools.

Compensate technicians fairly for video inspections(e.g., 0.1-0.5 hours per video).

Use video to drive transparency, trust, and higher approval rates.

What Ford Dealers Are Achieving With Kimoby

With Kimoby video MPI, V2C, and deferred work automation built on Ford’s work op code structure, your dealership can automatically follow up on declined or deferred work with targeted campaigns at the right time.

Here are the results from a large Ford store in the Southeast that turned this workflow into a powerful CP and warranty revenue driver.

$91,000

In additional revenue

In just 10 months, the Ford dealership generated an additional $91,000 in customer pay and warranty revenue.
153

Repair orders

During that same 10 months period automated deferred work retargeting opened 153 repair orders.

Built for Ford Dealerships & Connected to Your Ecosystem

Kimoby integrates with leading DMS providers, including Reynolds & Reynolds, CDK, PBS, Dealertrack, Tekion, Quorum, and more, so video MPIs flow directly into your existing workflows.

Video-to-customer (V2C)

Build trust with every inspection

Send videos to explain recommended repairs and help customers make informed decisions and approve repairs faster.

  • Automatic background noise removal in videos
  • AI-powered video summaries
  • AI-generated estimates from video recommendations
  • Pause during video recording
approvals_1

Kimoby eMPI

Show the work behind the recommendation

Use clear photos and videos in your MPIs so customers can see what your team sees and approve with confidence.

  • Color-coded repair priorities (red/yellow/green)
  • Integrated video walkarounds
  • Digital approval with one tap
  • Syncs directly to your DMS
Group 45

More Than a Video MPI Tool

See how Ford dealers use Kimoby to turn inspections into approvals and get paid faster.

What Ford Dealers Need to Know About Video MPI

Ford dealers are expected to implement video inspection workflows that:

  • Capture and share video walkarounds with customers
  • Integrate with existing DMS and service tools
  • Compensate techs fairly (e.g., 0.1–0.5 hours for video inspections)
  • Drive transparency, trust, and higher approval rates

Kimoby is built for this. It's the reason why thousands of dealers across North America, including major OEM networks, already use Kimoby for video inspections, digital approvals, and customer communication

Want to See Kimoby in Action?

Book a demo with one of our experts and learn how Kimoby helps Ford dealers meet video MPI requirements.