One Year, 23 Recall Campaigns, and Over $137K in Additional CP Service Revenue

Recalls are one of the most valuable opportunities for service departments. They bring in steady revenue and give advisors a clear reason to reach out to customers. The challenge is turning that opportunity into actual appointments.

Jaguar Land Rover Langley was relying on manual DMS lists, a process that was time-consuming, error-prone, and hard to scale. They needed a faster and more accurate way to reach the right customers and bring them into the shop.

Accurate targeting in minutes
With Kimoby, recall outreach is fast and reliable. The team can pull data directly from the DMS and automatically match each customer to their VIN. That means no manual sorting and no guesswork. Just accurate lists that are ready to send.

Clear and direct communication
Text messages make it easy to grab attention and prompt action. Unlike phone calls or emails, texts are far more likely to reach customers wherever they are. This gives every recall campaign a better chance of getting customers through the door.