Generating Over $30,000 in Revenue with Each Campaign

Enhancing guest experiences

Northwest Lexus completely revamped their communication strategy by leveraging Kimoby's platform to establish private 2-way communication channels with their guests. This enabled the dealership to quickly send and receive responses at a larger scale, greatly enhancing the effectiveness of their team. As a result, employees felt empowered to add value to their daily tasks, enhance guest experiences, and increase the number of appointments booked.

Immediate profitability and return on investment

To position themselves for success, Northwest Lexus implemented several automation features through their DMS integrations, including appointment confirmation and reminder messages, as well as targeted marketing campaigns such as tire season and recall initiatives. Guests appreciated the convenience of receiving these messages via SMS and responding quickly with a simple yes or no, resulting in higher response rates and increased guest traffic that ultimately drove profits for the dealership.