Reynolds and Reynolds partners with Kimoby to help you easily communicate with your customers via text message from a laptop or mobile phone.
The Reynolds Certified Interface Program allows non-Reynolds software application-providers to have supported integration with ERA®, using standard data interfaces.
United States and Canada
Kimoby seamlessly integrates with your Reynolds & Reynolds management system to enable you to send automated appointment reminders, work progress updates and service follow-ups specially tailored to your individual customers and their vehicles - all through text message.
Reynolds & Reynolds software sends data to Kimoby, Kimoby sends text to your customers and receives text messages from your customers
All changes made to customer profiles in Reynolds & Reynolds are automatically synced with Kimoby platform to update profiles in near real-time.
Appointments created in Reynolds & Reynolds every day are made available in Kimoby to view, send text reminders and track attendance.
Kimoby receives open and close repair orders daily, enabling you to trigger automated messages after specific events.
With Kimoby’s mobile app your staff can access the data hosted in your Reynolds & Reynolds DMS from anywhere in the dealership directly from their mobile phone. Get your system functionalities straight to your mobile.
Support your customers, promptly answer their questions, and exchange various service-related information through text message or multimedia messaging.
Kimoby web-based platform helps you deliver superior customer service. It is an all in one easy interface designed for effective teamwork and seamless staff collaboration.Text Conversations
Employees, from service advisors, appointment coordinators, through mechanics, to fixed operations, BDC and more, can collaborate, tag other users and write internal notes directly in a conversation with a client.
Simply connect your relevant staff to the platform so they have access to the conversation with the client and can quickly and efficiently communicate.
Kimoby has a free translation feature to help you communicate in the native language of your customers. It also allows you to translate incoming messages from your customers in the language of your choice, directly in the conversation interface.
Cross-sell and upsell them with tailored product recommendations, based on their interests and past purchases. Notify them of new product arrivals, hot deals, and seasonal specials.
The Kimoby Targeted Campaigns add-on allow you to use the information your customers give you to send them personalized offers that resonate.
With our Targeted Campaigns add-on, spark engagement, increase traffic, and boost your revenue the smart way.Targeted Campaigns
Kimoby Pay keeps your daily payment operations fast, streamlined and secure. You can simply request payments straight from ongoing text conversations and give your customers the convenience to pay from their mobile phones.
Kimoby Pay makes the end-of-day bottleneck at the cashier a thing of the past.
Kimoby comes with dedicated and continued technical customer support and comprehensive and ongoing training, centered around your staff's daily tasks and challenges. Get the most out of our texting platform to leave a positive impact on productivity and customer retention you’re striving for.
Ready to breathe new life into your customer communications?