Kimoby seamlessly integrates with Lightspeed to help you better engage with your customers through text and multimedia messaging.
Lightspeed offers small- and medium-sized retail businesses a wide range of end-to-end, point-of-sale solutions for inventory, customer management, sales and analytics across all channels, both in-store and online.
Lightspeed Retail POS
Small and Medium Businesses
Kimoby seamlessly integrates with your Lightspeed POS system to enable you to send automated and personalized text messages to better engage with your customers.
Kimoby uses automations and smart campaigns to send appointment reminders, work progress updates and service follow-ups specifically tailored to your individual customers—all through text message.
Kimoby automatically pulls data from Lightspeed software, which is the source of customer data. You can send personal text messages to your customers and receive text messages back from them.
Kimoby also allows you to trigger the sending of text messages based on the data you have available in Kimoby.
All changes made to customer profiles in Lightspeed are automatically synced with the Kimoby platform to update profiles in almost real time.
Kimoby receives orders and quotes from Lightspeed. Data is synced in Kimoby, enabling you to trigger automated messages after specific events.
All custom fields created in your Lightspeed Retail POS can be synced with Kimoby simultaneously with the customers and sales fields. All the fields will keep the same name in Kimoby.
Support your customers, promptly answer their questions, and exchange various service-related information through text message or multimedia messaging.
Kimoby’s web-based platform helps you deliver superior customer service using one easy interface designed for effective teamwork and seamless staff collaboration.Text Conversations
Simply connect your relevant staff to the platform so that they have access to the conversation with clients and can efficiently communicate.
Kimoby has a free translation feature to help you communicate in the native language of your customers. It also allows you to translate incoming messages from your customers in the language of your choice, directly in the conversation interface.
Cross-sell and upsell customers with tailored product recommendations based on their interests and past purchases. Notify them of new product arrivals, hot deals, and seasonal specials.
The Kimoby Targeted Campaigns add-on allows you to use the information your customers give you to send them personalized offers that resonate.
With our Targeted Campaigns add-on, spark engagement, increase traffic, and boost your revenues the smart way.Targeted Campaigns
Manage Kimoby directly from your mobile device wherever you are. Easily take pictures and videos to send them to your customers. It’s the perfect way to swiftly bring more value and transparency to the relationship.
With our mobile app, leverage the power of text messaging while you are on the go.
Kimoby comes with a free one-on-one onboarding session, dedicated technical customer support and comprehensive training centered around your staff's daily tasks and challenges.
Get the most out of our texting platform to generate a positive impact on productivity and customer retention you’re striving for.
Users get quick answers live to technical questions from qualified experts.[email protected]
Kimoby live trainings are free and presented on an ongoing basis.Learn more
Hundreds of simple articles and videos to help you get the most out of Kimoby.Learn more
Ready to breathe new life into your customer communications?