BMW_Grey-Colour_RGB

Make Every Service Interaction Count

Kimoby is now eligible under BMW USA’s Activities Funds Program

Drive more revenue from every visit and deliver a service experience that brings customers back. With Kimoby’s Dealership Engagement System (DES)™, keep communication fast, consistent, and fully under your control at every step of the customer journey.

Contact Sales Discover how the DES works for you

Fully integrates with your ecosystem

“With Kimoby, we have better customer engagement and our response times have greatly improved.”

Rob Blackwell

Service Manager at Kelowna BMW MINI

Why BMW Dealers Choose Kimoby

Built for busy service lanes, Kimoby helps you keep customers in the loop with less back and forth.


Video-to-customer (V2C)

Build trust with every inspection

Send videos to explain recommended repairs and help customers make informed decisions and approve repairs faster.

  • Automatic background noise removal in videos
  • AI-powered video summaries
  • AI-generated estimates from video recommendations

  • Pause during video recording

 

approvals_1

Two-way texting

Keep the conversation going

Make it easy for advisors to update customers and get faster responses through real-time text messaging.

  • Translation & AI-text improvement
  • Full suit of automated service status updates
  • Message reply routing to direct replies to the right team member

  • Simple and intuitive user interface

 

Group 136-2

Mobile payment

Get paid faster

Let customers pay from their phone before arriving, reducing wait times and end-of-day congestion.

  • Offer financing with Affirm
  • Automated payment requests & reminders
  • Flag inconsistencies and prevent fraud
  • Real-time visibility into daily payment operations

 

Hero_wait_lines_1

And that's just the start.

 Explore all the ways DES helps your team work faster, engage customers better, and drive more revenue.

What’s Eligible Under
BMW USA Activities Funds

Our team works closely with you to ensure your Kimoby deployment meets the specific documentation and corporate identity (CI) requirements of BMW’s Aftersales Activities Funds program.

You can claim Co-op reimbursement when Kimoby is used for:

Customer texting and messaging

Mobile payment platforms

BDC appointment generation (live agent services)

Video messaging (where applicable)

Want to see Kimoby in action?

Book a demo with one of our experts and learn about everything our DES has to offer!

→