More time to better manage incoming calls
"With Kimoby, the conversation thread is more easily managed as conversations are shared. Everyone can see the answer and keep in touch with the tenants."
Use the information your customers give you to send them personalized offers that resonate. Cross-sell and upsell them with tailored product recommendations, based on their interests and past purchases. Notify them of new product arrivals, hot deals, and seasonal specials. Spark engagement, increase traffic, and boost your revenue the smart way.
Set campaigns to go out immediately or at a specific time in the future.
Test campaigns on your own mobile phone or teammates to see how messages will look.
Interrupt a campaign while it’s sending if you notice any last minute issue.
Easily upload lists from your CRM, DMS, OEM, brand system, franchise system or any other source, in a CSV or Excel spreadsheet.
Create rules to automatically include or exclude customers based on their personal information and preferences.
Get full visibility over every action taken on specific customer groups, including customers added or excluded manually.
Making sure that your customers never receive unsolicited messages is a good way to show them respect. If any of your customers don't want to receive your text campaigns, make it easy for them. They simply reply STOP or UNSUBSCRIBE at any time and they will automatically be excluded from future messages.
Attach photos, videos, invoices, PDFs or any documents, with no file size limit.
Personalize messages with merge fields based on customer information and events.
Kimoby was built from the ground up with respect of customers in mind. Compliance standards set by the law, industry standards, and wireless carriers are built in our communication platform — from legal disclaimers to automated opt-in and opt-out management. We provide continuous best practice advice, so that you can focus on building better relationships with your customers.
Rules and guidelines set forth by FCC's TCPA for sending text messages are handled by Kimoby behind the scenes.
Read about TCPA
All messages contain the unsubscribe mechanism mandated by CASL, and sender information required by CRTC regulations.
Read about CASL
Maximize customer convenience with less wait time and resolve issues proactively.
Save hours of manual work, minimize errors and reduce no-shows to appointments.
Improve consistency of communications across your staff and build customer trust.