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Kimoby For

Two-way texting and communication

Effortlessly connect with your customers

Kimoby’s two-way text messaging eliminates the headaches of trying to reach customers and getting the answers you need—lightning fast.

Struggling with low customer response rates? Fed up with your employees being glued to phones without any luck connecting with customers? Racking your brain to improve customer engagement?

Kimoby’s two-way text messaging solution simplifies how you communicate with customers and deliver a stellar, professional customer experience.

Trusted by industry leaders

Stop playing phone tag.

Ditch the letters and emails that fall into a virtual abyss. Stop playing phone tag. Forget all the voicemails that are left to die. Rely on Kimoby’s text messaging solution to immediately connect with customers for:

  • Appointment confirmations and reminders
  • Multi-point inspections and repair approvals with images and videos
  • Recall and maintenance notifications with VIN matching
  • Upselling value-added vehicle services

Boost staff efficiency and collaboration

With all customer communications centralized in one place, your dealership’s teams—think customer service, mechanics and parts—work better together to serve customers in a timelier manner. No more operational silos! That means with Kimoby, you can:

  • Stop double data entry and automate manual tasks with seamless DMS integration
  • Send out personalized and targeted messages based on real-time customer data
  • Assign senior advisors to more important, customer-facing tasks
  • Increase service capacity and cater to a broader clientele

Kickstart your performance scores with OEMs

The pressure is ON from your manufacturers to bring your service center’s performance to a whole new level, right? Leverage Kimoby to make the connection between you and your customers to:

  • Reduce overhead needs in a tight labor market
  • Eliminate the costs of ineffective call centers
  • Substantially increase the number of ROs and average RO value
  • Achieve a higher CSI without added work

Can a phone call
do this?

90%

of texts are read within 3 minutes. Response times are 90 seconds.

Our service team used to spend days reaching out to hundreds of customers for recalls.
With Kimoby, they now achieve that in minutes.

Jack Lai
General Manager, Brian Jessel BMW

See the difference.
Then experience it.

Contact us today for a free, no-obligation assessment of your dealership’s current processes and how Kimoby’s two-way instant messaging can help.
Book a demo