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With you each step of the way
For a service department that consistently excels, this is your path forward. Say goodbye to subpar results and watch your service department thrive as you integrate Kimoby into each stage of your customer journey. Our customer journey wheel offers an optimized workflow that pinpoints the ideal opportunities where you can elevate your customer experience, increase revenue, and enhance efficiency to meet the industry's top standards.
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Learn how to record, upload, and send videos through Kimoby.
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Send messages to your clients to create a memorable customer experience.
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Send messages automatically based on specific events and conditions.
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Access and edit your customer's information.
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Send text reminders to confirm, cancel or reschedule appointments.
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Send specific and relevant promotional offers or safety recalls.
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Create customer groups based on their attributes and past purchases.
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Send payment requests so customers can pay from wherever they are.
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Create and send detailed estimates to upsell your services.
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View your metrics for real-time performance insights.
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Match your customers with data you already have (such as VIN numbers).
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Increase positive Facebook and Google reviews by sending review requests.
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Centralize communications to streamline repair orders info.
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Take Kimoby's mobile app with you, wherever you are.
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Kimoby seamlessly integrates with your DMS to create actionable insights.
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Explore tutorials & learn how Kimoby can help you do more with less.
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Find pre-written message templates that you can copy, paste, and edit according to your needs.
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Update your billing information and manage your Kimoby Plan.
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Explore your user account settings, such as managing your profile.
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Use the chat icon in the app for instant support during business hours, or drop us an email at support@kimoby.com whenever you need. Your solutions are just a click away!

See the difference. Then experience it
Contact us today for a free, no-obligation assessment of your dealership’s current processes and how Kimoby’s two-way instant messaging can help.