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With you each step of the way

For a service department that consistently excels, this is your path forward. Say goodbye to subpar results and watch your service department thrive as you integrate Kimoby into each stage of your customer journey. Our customer journey wheel offers an optimized workflow that pinpoints the ideal opportunities where you can elevate your customer experience, increase revenue, and enhance efficiency to meet the industry's top standards.

 



 

I want to use Kimoby for...

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Videos
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Videos

Learn how to record, upload, and send videos through Kimoby.

 

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Conversations
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Conversations

Send messages to your clients to create a memorable customer experience.

 
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Automations
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Automations

Send messages automatically based on specific events and conditions. 

 
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Customer Profiles
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Customer Profiles

Access and edit your customer's information.

 
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Appointments
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Appointments

Send text reminders to confirm, cancel or reschedule appointments.

 
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Instant Marketing Campaigns
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Instant Marketing Campaigns

Send specific and relevant promotional offers or safety recalls.

 
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Customer Groups
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Customer Groups

Create customer groups based on their attributes and past purchases.

 
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Kimoby Pay
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Kimoby Pay

Send payment requests so customers can pay from wherever they are.

 
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Estimates
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Estimates

Create and send detailed estimates to upsell your services.

 
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Metrics
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Performance Metrics

View your metrics for real-time performance insights.

 
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Data Matching
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Data Matching

Match your customers with data you already have (such as VIN numbers).

 
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Reviews
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Reviews

Increase positive Facebook and Google reviews by sending review requests.

 
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Repair orders
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Repair Orders

Centralize communications to streamline repair orders info.

 
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Mobile app
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Mobile App

Take Kimoby's mobile app with you, wherever you are.

 
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System integration
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System Integrations

Kimoby seamlessly integrates with your DMS to create actionable insights.

 
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Knowledge & resources
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Knowledge and Resources

Explore tutorials & learn how Kimoby can help you do more with less.

 
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Message Templates
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Message Templates

Find pre-written message templates that you can copy, paste, and edit according to your needs.

 
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Billing
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Billing

Update your billing information and manage your Kimoby Plan.

 
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Settings
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Settings

Explore your user account settings, such as managing your profile. 

 
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See the difference. Then experience it

Contact us today for a free, no-obligation assessment of your dealership’s current processes and how Kimoby’s two-way instant messaging can help.