Kimoby Communications Platform
Effective communication and better teamwork happen together in one easy place.
Effective communication and better teamwork happen together in one easy place.
You work hard to gather valuable customer data into the management systems and tools you already use everyday. We make all this data readily available and fully actionable in Kimoby.
Automatically sync the data stored in your management system with Kimoby.
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Manually import your customer directory and appointment lists into Kimoby.
Get to know your customers better by gathering all their key information in one place. Kimoby makes it easy for you to import all customer information you already have into a single, consistent profile view, without the need to switch screens or log onto other applications.
Send automated messages and reminders specially tailored to each individual customer.
Create custom data attributes about your customers, based on your business rules and needs.
Kimoby records all interactions and places customer information right at your fingertips.
Get a full graphical view of the metrics and messaging performance indicators that are most important to your business as well as live, in depth reporting on delivery results.
Instantly view your top users, average response time, satisfaction rating and much more.
Effectively measure your team's performance through a visually-rich metrics dashboard.
Quickly evaluate where to focus your efforts to improve customer response and engagement.
Kimoby was built from the ground up with respect of customers in mind. Compliance standards set by the law, industry standards, and wireless carriers are built in our communication platform — from legal disclaimers to automated opt-in and opt-out management. We provide continuous best practice advice, so that you can focus on building better relationships with your customers.
Rules and guidelines set forth by FCC's TCPA for sending text messages are handled by Kimoby behind the scenes.
Read about TCPA
All messages contain the unsubscribe mechanism mandated by CASL, and sender information required by CRTC regulations.
Read about CASL
Create as many staff user accounts as you need. Manage all service staff's text conversations from one place and keep track of every user and every action.
One single app login enables you to seamlessly hop between multiple accounts.
You can choose whether to give users access to more advanced management features.
Monitor your team's performance in real time and review full conversation history.
Kimoby comes with ongoing, dedicated technical support and comprehensive training centered around your staff's daily tasks and challenges.
Users get quick answers to technical questions from qualified experts.
Ready to breathe new life into your business communications?