Getting More Customers Through the Door with Recall Campaigns
Find out how this dealership turned its recall campaign chaos into the most profitable element of its service department
Kimoby has really changed the way we do business and I couldn’t imagine operating our service department without it
This Dealer's Success
Recall management made easy
Building customer lists through their DMS was extremely tedious and time-consuming. With Kimoby, Martin Groves Volkswagen now synchronizes the data directly from their DMS. This automated process matches VIN numbers to customer profiles, enabling the dealership to manage recall campaigns in just a few minutes.
Delivering high-quality customer service
Martin Groves Volkswagen takes pride in its exceptional customer service. The ability to connect instantly with customers through an instant communication tool, receive relevant promotional campaigns, and efficiently manage recalls and daily vehicle status updates during service appointments sets the dealership apart from its competition. These personalized experiences have helped Martin Groves Volkswagen maintain high customer satisfaction ratings.
Reaching customers in a matter of minutes
Martin Groves Volkswagen's service department aimed to improve communication with customers during vehicle servicing or when maintenance was required. By integrating its DMS data with Kimoby's communication platform, the dealership has positioned itself for success by rapidly and effortlessly reaching out to a larger number of customers.
Remove redundant dealership tasks from your operations
Kimoby seamlessly integrates with your preferred DMS to automate boring tasks and double data entry, send automated messages to your customers and keep information up-to-date for lightning-fast services and effortless upselling.