Who we help

"I love that I can text my customers. I can get their approvals a lot quicker."

Zahara Starr

"Kimoby helps me get in touch with my customers no matter where they are or what they're doing."

Kimberly Wiseman-Berson

"I love the ease at which I can communicate with our customers. There's no wasted time on their part. They can view their messages at their own convenience and I am notified immediately. It is how people wish to communicate the majority of the time."

Garth Davis

"Sending automated notifications and reminders through text guarantees that our customers will be reached, no matter how busy everyone is."

Mark Brown

"It makes managing customer touches during a hectic day so much easier. Communicating through text is convenient for staff and customers alike because they can respond when it works best for them and not have to take time out of their busy day sitting on the phone."

Lindsay Coutu

"I can quickly and easily send out service reminders and relevant campaign offers without having to send individual messages. This greatly increases my ability to respond to individual responses with more time and detail."

Leah Pettyjohn

"We’ve seen an uptick of 25% on our service operations and revenues $10,000 higher after sending targeted campaigns via text message."

Brian Bontje

"Kimoby enables me to keep customers informed with repair status updates, quickly answer their questions, get all the information I need from them, and schedule shuttle pick ups without losing time on my other tasks. I don't think I'd get everything done without Kimoby."

Jonathan Benoite

"We believed texting would provide superior communication with today's vehicle owners. We knew that was the direction our dealership needed to go in."

Mark Brown

"Our phone call volume decreased by 80% after automating service appointment reminders and confirmations through text message with Kimoby."

Joanne Duguay

"Sending our customers cordial feedback requests through text, after each service appointment, has helped us achieve a 20% increase in CSI scores within one month."

Dave Longo

"By replacing phone calls with texting, our department saves several hours of time each week and it helps us provide a better customer experience."

Mark Brown

"We've achieved immediate improvement in customer response time on repair approvals."

Dave Heidebrecht

"The reality is that we're often unable to reach our service customers by phone. Meanwhile, most customers respond much faster to our text messages than to any voicemail."

Thierry Goffart

"Our team exchanges text messages with vehicle owners on a daily basis for quick and easy service booking, repair estimates, authorizations, status updates, CSI follow-ups, etc."

Mark Brown

"We love using Kimoby and our customer satisfaction response is great. It is an amazingly efficient tool for communicating with all service customers."

Kimberlee Marchant

"We've created a message that is automatically sent to customers after their appointment. This cordial follow-up not only makes it easy for them to express their honest feedback, but also provides our service team with continuous insights into improvement."

Mark Brown

"Since we started using texting as a privileged communication channel, we've received many positive comments from customers on the effectiveness of our service department."

Thierry Goffart

"Before using Kimoby, our follow-up calls frequently landed in voicemail and were only actually received in the evening. Texting makes it much easier to confirm scheduled service appointments and keep customers informed throughout the repair process."

Thierry Goffart

"People don’t look at their emails. They are bombarded with advertising and spam. Texting is simply a better way to connect with today's information-saturated customers."

Brian Bontje

"By replacing repetitive phone calls and routine follow-ups with automated text messages, we all have a lot more time to do our jobs right."

Mark Brown