Who we help

"I was first introduced to Kimoby in July of 2017. Alex and his team had me Kimoby trained and I soon became an expert at using this amazing tool. Fast forward 3+ years and I can't imagine not having Kimoby. I honestly don’t know how any service team could function without it! We are able to be proactive in contacting our customers, informing clients of recalls, service and sales specials, appointment scheduling, and CSI responses all at the click of a few buttons. Now with the addition of Kimoby Pay, we are able to collect payment in a contactless environment!"

Jason Zommers

"Covid-19 crises pushed our dealership to work differently and adopt new technologies. Technologies that will stay with us for good- we are not going back to the ''old ways'', nor our customers. Since we started using Kimoby Pay 90% of our customers greatly appreciate payment requests via text and our satisfaction rate is never under 9. I absolutely love the platform and will recommend it at any time."

Dan Wightman

"Kimoby is a great asset to our company helping us to communicate to our clients in the way they are most comfortable and on the devices the use most! Response times are greatly increased when you match the clients preferred method of communication and when you can put the message directly in front of their fingertips!"

Bruno Destradi

"I am actually very happy with Kimoby, it is super user friendly."

Kirsten Kristjanson

"It [Kimoby] makes my job easier on sending price quotes and get an immediate answer from my clients."

Aldrick Andrion

"Most customers can not attend phone calls i.e. meetings etc. By using Kimoby, conversation goes right through to the customer. It's great so communication is always shared."

Dino Cimini

"With my customers busy schedules & my busy days Kimoby makes communicating with them so much simpler & convenient. As opposed to leaving countless voicemails I am able to send text and receive a prompt response. This allows for my technicians no to be tied up & my customers to have their vehicles completed in a timely manner."

Kristen Slobodian

"Best business app I have ever used, as a computer programmer by trade it is such a blessing to see such a polished system with next to 0 issues."

Richard Snow

"It is easier now, for our customers, to do business with Clarkdale Volkswagen as we offer them a cashier free mobile checkout option."

Chris Lane

"With Kimoby our appointment people now reach out to 80% of our customers on the first attempt and they answer in 5 minutes. Before Kimoby they were only reaching out to 15% of them."

Chris Lane

"With Kimoby, our appointment people have more time to do all the other things and take care of the customers by personalizing their approach with customized follow-ups. For example, they can tell them they are due for maintenance they declined last time."

Chris Lane

"I love that I can text my customers. I can get their approvals a lot quicker."

Zahara Starr

"Kimoby helps me get in touch with my customers no matter where they are or what they're doing."

Kimberly Wiseman-Berson

"I love the ease at which I can communicate with our customers. There's no wasted time on their part. They can view their messages at their own convenience and I am notified immediately. It is how people wish to communicate the majority of the time."

Garth Davis

"Sending automated notifications and reminders through text guarantees that our customers will be reached, no matter how busy everyone is."

Mark Brown

"It makes managing customer touches during a hectic day so much easier. Communicating through text is convenient for staff and customers alike because they can respond when it works best for them and not have to take time out of their busy day sitting on the phone."

Lindsay Coutu

"I can quickly and easily send out service reminders and relevant campaign offers without having to send individual messages. This greatly increases my ability to respond to individual responses with more time and detail."

Leah Pettyjohn

"We’ve seen an uptick of 25% on our service operations and revenues $10,000 higher after sending targeted campaigns via text message."

Brian Bontje

"Kimoby enables me to keep customers informed with repair status updates, quickly answer their questions, get all the information I need from them, and schedule shuttle pick ups without losing time on my other tasks. I don't think I'd get everything done without Kimoby."

Jonathan Benoite

"We believed texting would provide superior communication with today's vehicle owners. We knew that was the direction our dealership needed to go in."

Mark Brown

"Our phone call volume decreased by 80% after automating service appointment reminders and confirmations through text message with Kimoby."

Joanne Duguay

"Sending our customers cordial feedback requests through text, after each service appointment, has helped us achieve a 20% increase in CSI scores within one month."

Dave Longo

"By replacing phone calls with texting, our department saves several hours of time each week and it helps us provide a better customer experience."

Mark Brown

"We've achieved immediate improvement in customer response time on repair approvals."

Dave Heidebrecht

"Our team exchanges text messages with vehicle owners on a daily basis for quick and easy service booking, repair estimates, authorizations, status updates, CSI follow-ups, etc."

Mark Brown

"We love using Kimoby and our customer satisfaction response is great. It is an amazingly efficient tool for communicating with all service customers."

Kimberlee Marchant

"We've created a message that is automatically sent to customers after their appointment. This cordial follow-up not only makes it easy for them to express their honest feedback, but also provides our service team with continuous insights into improvement."

Mark Brown

"People don’t look at their emails. They are bombarded with advertising and spam. Texting is simply a better way to connect with today's information-saturated customers."

Brian Bontje

"By replacing repetitive phone calls and routine follow-ups with automated text messages, we all have a lot more time to do our jobs right."

Mark Brown