Elevated levels of customer engagement and profitability
How did Henley Honda in St. Catharines improve customer satisfaction and increase revenue opportunities?
Kimoby is adored by the team for being a user-friendly platform that seamlessly benefits all generations of employees, making communication between customers and service advisors smoother than ever before with the added bonus of excellent support and straightforward training from their team.
This Dealer's Success
High-performance platform beating all competitors
After a disappointing experience with a competitor's texting solution that failed to meet their needs and expectations, Henley Honda quickly returned to Kimoby. With Kimoby's high-performance texting solution, Henley Honda was able to achieve effective communication with their customers and provide them with superior service that keeps them loyal to the dealership over time.
A CDK-integrated solution
Henley Honda was looking for a software solution integrated with CDK, which was a crucial factor in choosing a texting solution. Kimoby's seamless integration with CDK was the perfect fit for this dealership, providing them with a complete solution to meet their needs and add value to their current contact base.
Effective business texting
Henley Honda found the solution to their problem of meeting their customers' expectations and needs through Kimoby's business texting solution. With a powerful tool for dealerships in their aftersales operations, the solution allowed them to communicate with their customers in the most efficient way possible. Shamil Becharbhai, Service Operations Manager at Henley Honda, said, "Everyone uses text messages. It is the way to do it and it is weird not to do it."
Effortlessly connect with your customers
Kimoby’s two-way text messaging eliminates the headaches of trying to reach customers and getting the answers you need—lightning fast.