Reviews

Streamline the process of online reputation management and automate the review requests.

Reviews

Increase the number of positive public reviews by proactively monitoring your customer’s satisfaction levels

Streamline your customer review process by automatically sending review requests to your customers and target audiences. Encourage them to easily review your business so that you attract more leads. Answer them in real-time and reply to reviews directly from the app. Manage and monitor your business’ image on social media from one single interface and improve your team’s collaboration.

Ask for reviews

  • Send request for reviews

    Send request for reviews

    Manually or automatically send requests for reviews to your customers and audiences from your desktop or mobile app.

  • Ask for rates and comments

    Ask for rates and comments

    Private reviews allow your customers to rate, on a scale from 1 to 10, how much they would recommend your business.

  • Collect reviews effortlessly

    Collect reviews effortlessly

    Collect more reviews on your Facebook and Google business pages. Increase the number of good public reviews by consistently monitoring private reviews and sending of public review requests to your happy customers.

Ask for reviews

Reply to reviews

Instant notifications

Instant notifications

Get an instant notification when a review is posted and gain insight into what your customers say about your business. Find out what works and what doesn’t so that you can improve your company’s effectiveness and efficiency...and incite customers to come back for more!

Instantly reply to reviews directly in our app

Instantly reply to reviews directly in our app

Monitor and answer all of your social media reviews in one central interface. Reply to a specific Facebook or Google review by simply clicking on it and sending your answer.

Reply to reviews

Manage your reviews in real time

  • Add a note in a review

    Add a note in a review

    In the app, add notes to a review so that your team can follow up promptly.

  • Assign a review to a contact in your database

    Assign a review to a contact in your database

    Make sure you link a review to a contact in your database so that you improve its quality and ensure that gather all the information you need about your audience in the app for further use. Identify your happy customers and turn them into brand advocates.

Manage your reviews in real time
Automate your review process

Automate your review process

  • Automatically send a review request

    Automatically send a review request

    Send a review request automatically after a visit or a purchase. Optimize your process and increase the number of reviews you get for your business.

  • Increase the number of good public reviews

    Increase the number of good public reviews

    Automatically trigger the sending of a public Facebook or Google review request after a great private review. Increase the number of good online public reviews and improve your business online trustworthiness and authority.

Benefit from a customizable solution

  • Customize your review page

    Customize your review page

    Customize your review page sent from Kimoby and adjust the colors according to your branding specifications.

  • Translate

    Translate

    Translate incoming reviews and outgoing replies directly from Kimoby. Answer your customers in their preferred languages for a better customer experience.

  • Library of messages

    Library of messages

    Choose a message from the library of customizable message templates. Modify your thank you message to be sent after a review is given.

Benefit from a customizable solution

Monitor and analyze reviews

Monitor reviews

Monitor reviews

Monitor and analyze all your social media and digital reviews from one single interface.

Analyze reviews

Analyze reviews

Sort and analyze your reviews by provider or by rating. Build groups with contacts with the highest reviews for further campaigns.

Monitor and analyze reviews

One single platform to better manage and monitor your online reviews

Monitor user permissions

Monitor user permissions

Choose who in your team can answer online reviews. Make sure reviews are assigned to the right staff member.

Seamless integration

Seamless integration

Kimoby’s review feature seamlessly integrates with Facebook and Google business pages.

Free and included in all our plans

Free and included in all our plans

The review feature is free and comes with all our plans.

Achieve real business results and visible improvements in team efficiency.

Improve consistency

Consistency helps your customers better understand what your business has to offer.

Build customer loyalty

Ensure that customers think of you first when they're in need of your products or services.

Save time and money

By automating repetitive tasks, you can stay focused on building profitable relationships.

More time to focus on making customers happy

"Our department saves several hours each week and it helps us deliver a better customer service experience. We have more time to do our jobs right."

Dave Longo, Service Manager

Volvo Villa

Results Results

Improved customer satisfaction by 20%

One unified communications platform to connect better with your customers

Seamless Integrations

Seamless Integrations

Automatically sync customer data between Kimoby and the tools you already use.

Rich Customer Profiles

Rich Customer Profiles

Import all customer information you already have into a single, consistent profile view.

Simple User Management

Simple User Management

Create multiple accounts, edit staff details, assign roles and monitor all activity.

Learn more

Save time to focus on what really matters today

Ready to breathe new life into your business communications?