Automated Messages
Triggered text messages based on rules, timeframes, and customer activity.
Triggered text messages based on rules, timeframes, and customer activity.
Reach the right customers with the right information at the right time. Work smarter by automating repetitive communication tasks such as order confirmations, service updates, reminders, approval requests, and friendly follow-ups. Make time to focus on more meaningful conversations with your customers.
Create workflow rules that trigger messages based on customer information and events.
Make your customer data fully actionable in Kimoby by connecting your existing management systems.
Set specific week days and time range to dispatch automated messages.
Attach photos, videos, invoices, PDFs or any documents, with no file size limit.
Personalize messages with merge fields based on customer information and events.
Elizabeth - Sister's Closet: Hello Jasmine 👋, I was just thinking about you as these great ankle boots 👢 came in yesterday that I know you'll love;
Create automations by simply picking
and customizing an preset automation from a selection available in the library.
Choose from a selection of preset messages available for each automation and simply customize it according to your needs.
View and manage all customer replies in one place.
Automatically assign customer replies to a specific team member.
Alert the right staff members about customer replies, through email or browser notification.
View all automation workflow details including number of automated messages sent today and number of customer replies.
Visual dashboard displays a clear overview of how every automated message is performing.
Track who received your automated messages, who replied, and view failed message deliveries.
View all previously sent automated messages and keep track of every follow-up action.
Consistency helps your customers better understand what your business has to offer.
Ensure that customers think of you first when they're in need of your products or services.
By automating repetitive tasks, you can stay focused on building profitable relationships.
"Our department saves several hours each week and it helps us deliver a better customer service experience. We have more time to do our jobs right."
Dave Longo, Service Manager
Volvo Villa
ResultsImproved customer satisfaction by 20%
Read success story
Automatically sync customer data between Kimoby and the tools you already use.
Import all customer information you already have into a single, consistent profile view.
Create multiple accounts, edit staff details, assign roles and monitor all activity.
Ready to breathe new life into your business communications?