Recall management made easy
Building customer lists through their DMS was extremely tedious and time-consuming. With Kimoby, Martin Groves Volkswagen now pulls the data directly from their DMS which makes it easier to manage recall campaigns and reduces the risk of human-made errors.
Delivering high-quality customer service
Martin Groves Volkswagen prides itself on its exceptional customer service. Being able to instantly connect with their customers regarding campaigns, recalls and daily vehicle statuses help them stay ahead of the competition.
Reaching more customers with less work
By automating their communications with DMS data matching, Martin Groves Volkswagen has set itself up for success by reaching out to more customers, more quickly, and with less effort.
"Kimoby has really changed the way we do business and I couldn’t imagine operating our service department without it"