Accelerating authorizations for additional repairs
Not everyone is easily reachable during working hours and the service department struggled to get additional repairs approved before customers came back. Kimoby now provides Volvo, Jaguar & Land Rover Waterloo with an undisturbed communication channel that efficiently gets a hold of customers and helps avoid delaying repairs due to missing authorizations.
Eliminating end-of-day lineups
Volvo, Jaguar & Land Rover Waterloo drastically slashed the number of customers waiting in line since they started sending invoices through text messages. Kimoby Pay offers customers the flexibility of paying when it's most convenient for them and it reduces the need of having to go through and explain each invoice to their customers.
Offering a trustworthy payment method
Volvo, Jaguar & Land Rover Waterloo was taking credit card information over the phone which was uncomfortable for many of their customers. Moreover, it exposed their dealer to fraud issues. Kimoby Pay complies with all PCI-DSS regulations making it a reliable and safe mobile payment solution.
