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OKTire PAT

Optimizing Tire Season With Personalized and Targeted Campaigns 

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Discover how this dealership successfully processes +1 000 monthly work orders.

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OK Tire PAT has revolutionized how they handle the rush season of tire changes through their strategic utilization of Kimoby's proactive management tools. By harnessing the power of automated text messaging and targeted communications, they have excelled in streamlining operations, managing customer bookings, and delivering an exceptional experience during the busiest times. This case study explores OK Tire PAT's remarkable journey, showcasing how they have effectively tackled the rush season by leveraging Kimoby's innovative solutions.

This Dealer's Success

Tires

Ok Tire P-a-T
Quebec, Canada

 

Proactive Customer Engagement for Efficient Tire Changes

OK Tire PAT understands the importance of proactive customer engagement when preparing for the rush season of tire changes. With Kimoby's advanced messaging capabilities, they send timely reminders to customers, urging them to book their appointments early.
By proactively engaging customers and emphasizing the benefits of scheduling ahead, OK Tire PAT optimizes its service capacity, reduces wait times, and ensures a smooth and efficient tire change process.

Efficient Booking Management with Kimoby's Tools

Kimoby's comprehensive suite of management tools has become an indispensable asset for OK Tire PAT in managing the rush season. By leveraging Kimoby's platform, they efficiently handle customer bookings, seamlessly organize appointments, and allocate resources effectively. The intuitive interface and automated features enable OK Tire PAT to optimize their scheduling process, minimize conflicts, and provide an exceptional customer experience even during the busiest times.

Enhancing Customer Satisfaction with Personalized Messaging

One of the key factors that set OK Tire PAT apart during the rush season is their personalized messaging approach. With Kimoby, they craft customized messages to provide relevant information, such as recommended tire maintenance, exclusive offers, and priority service options. By tailoring their communications to individual customers, OK Tire PAT enhances customer satisfaction, nurtures loyalty, and solidifies their reputation as a trusted tire service provider.

Driving Revenue Growth with Targeted Campaigns:

Kimoby's robust platform empowers OK Tire PAT to drive revenue growth through targeted campaigns during the rush season. They capitalize on the platform's capabilities to launch incentivized promotions, exclusive discounts, or bundled service packages. By sending these targeted offers via text message, OK Tire PAT effectively generates additional business, boosts customer engagement, and maximizes revenue during the high-demand period.

OK Tire PAT's partnership with Kimoby has transformed their approach to managing the rush season of tire changes.
Through proactive customer engagement, efficient booking management, personalized messaging, and targeted campaigns, they have successfully optimized operations, enhanced customer satisfaction, and achieved remarkable revenue growth.

OK Tire PAT's adoption of Kimoby's proactive management tools exemplifies their commitment to excellence and innovation, solidifying their position as a leader in tire service during the rush season.

The solution

Is your BDC suffering from sales atrophy?

Kimoby’s marketing campaign capabilities automate your BDC’s manual processes, help get more customers through the door—and stop service sales from tanking.

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Switching to Stress-Free Mobile Payments to Do More With Less

Pfaff Porsche shines with Kimoby Pay's paperless, anti-fraud and automated mobile payments.

See the difference.
Then experience it.

Contact us today for a free, no-obligation assessment of your dealership’s current processes and how Kimoby’s two-way instant messaging can help.
Screenshot 2023-04-24 at 2.33.10 PM

See the difference. Then experience it

Contact us today for a free, no-obligation assessment of your dealership’s current processes and how Kimoby’s two-way instant messaging can help.

See the difference. Then experience it

Contact us today for a free, no-obligation assessment of your dealership’s current processes and how Kimoby’s two-way instant messaging can help.