Streamline the process of online reputation management and automate the review requests.
Streamline your customer review process by automatically sending review requests to your customers and target audiences. Encourage them to easily review your business so that you attract more leads. Answer them in real-time and reply to reviews directly from the app. Manage and monitor your business’ image on social media from one single interface and improve your team’s collaboration.
Manually or automatically send requests for reviews to your customers and audiences from your desktop or mobile app.
Private reviews allow your customers to rate, on a scale from 1 to 10, how much they would recommend your business.
Collect more reviews on your Facebook and Google business pages. Increase the number of good public reviews by consistently monitoring private reviews and sending of public review requests to your happy customers.
Get an instant notification when a review is posted and gain insight into what your customers say about your business. Find out what works and what doesn’t so that you can improve your company’s effectiveness and efficiency...and incite customers to come back for more!
Monitor and answer all of your social media reviews in one central interface. Reply to a specific Facebook or Google review by simply clicking on it and sending your answer.
In the app, add notes to a review so that your team can follow up promptly.
Make sure you link a review to a contact in your database so that you improve its quality and ensure that gather all the information you need about your audience in the app for further use. Identify your happy customers and turn them into brand advocates.
Send a review request automatically after a visit or a purchase. Optimize your process and increase the number of reviews you get for your business.
Automatically trigger the sending of a public Facebook or Google review request after a great private review. Increase the number of good online public reviews and improve your business online trustworthiness and authority.
Customize your review page sent from Kimoby and adjust the colors according to your branding specifications.
Translate incoming reviews and outgoing replies directly from Kimoby. Answer your customers in their preferred languages for a better customer experience.
Choose a message from the library of customizable message templates. Modify your thank you message to be sent after a review is given.
Monitor and analyze all your social media and digital reviews from one single interface.
Sort and analyze your reviews by provider or by rating. Build groups with contacts with the highest reviews for further campaigns.
Choose who in your team can answer online reviews. Make sure reviews are assigned to the right staff member.
Kimoby’s review feature seamlessly integrates with Facebook and Google business pages.
The review feature is free and comes with all our plans.
Consistency helps your customers better understand what your business has to offer.
Ensure that customers think of you first when they're in need of your products or services.
By automating repetitive tasks, you can stay focused on building profitable relationships.
Automatically sync customer data between Kimoby and the tools you already use.
Import all customer information you already have into a single, consistent profile view.
Create multiple accounts, edit staff details, assign roles and monitor all activity.
Ready to breathe new life into your business communications?