Quorum XSellerator Integration

Kimoby’s integration with Quorum enables users to join thousands of dealerships leveraging the benefits of an expert communication and mobile payment solution.

XSellerator

Quorum XSellerator

Quorum XSellerator™ is a Dealership Management System that automates, integrates and streamlines key processes across departments in a dealership, and emphasizes revenue generation and customer satisfaction.

Products

XSellerator

Location

United States and Canada

Industry

Automotive dealerships

Website

quorumdms.com/xs-dms

Turn your XSellerator software data into a powerful marketing and customer service tool

Kimoby seamlessly integrates with your XSellerator management system to enable you to send mobile payment requests, create effective marketing campaigns, send CSI review requests, automate appointment reminders, and more. Leverage the resources at your fingertips to improve customer service and streamline internal processes.

  • Send payment requests by instant message and empower your customers to pay whenever, wherever they are.
  • Send automated marketing campaigns to target customers with relevant offers and boost revenue opportunities.
  • Automatically request CSI reviews to take control of your reputation and attract new clients.
  • Automatically send appointment reminders to decrease your no-show rate.
  • Communicate directly with clients through instant message notifications. Improve customer satisfaction through quick and personal service, and waste less time waiting for callbacks.
  • And more!

How does it work?

Quorum XSellerator sends data to Kimoby that can be inserted in your messages and even have them triggered automatically.

How does it work?

What data is synced?

Customer profile updates

Customer profile updates

All changes made to customer profiles in XSellerator are automatically synced with Kimoby to update profiles in near real-time.

Service appointment extracts

Service appointment extracts

Appointments created in XSellerator are made available in Kimoby to view, send text reminders and track attendance.

Repair order extracts

Repair order extracts

Kimoby receives open and close repair orders, enabling you to trigger automated messages after specific events.

Bring mobility to your DMS

With Kimoby’s mobile app your staff can access the data hosted in your XSellerator DMS from anywhere in the dealership directly from their mobile phone. Get your system functionalities straight to your mobile.

With Kimoby’s Mobile App you can send messages, access to your conversations, view a customer’s activity, write internal notes, tag other users, send payment requests, and more.

Manage all your customer conversations in one place

Support your customers, promptly answer their questions, and exchange various service-related information through text message or multimedia messaging.

Kimoby web-based platform helps you deliver superior customer service. It is an all in one easy interface designed for effective teamwork and seamless staff collaboration.

Text Conversations

Manage the customer conversation in a collaborative way

Employees, from service advisors, appointment coordinators, through mechanics, to fixed operations, BDC and more, can collaborate, tag other users and write internal notes directly in a conversation with a client.

Simply connect your relevant staff to the platform so they have access to the conversation with the client and can quickly and efficiently communicate.

Manage the customer conversation in a collaborative way
Translation feature

Talk to your customers in their preferred language

Kimoby has a free translation feature to help you communicate in the native language of your customers. It also allows you to translate incoming messages from your customers in the language of your choice, directly in the conversation interface.

Personalize text messaging campaigns to the profile of your customers

Cross-sell and upsell them with tailored product recommendations, based on their interests and past purchases. Notify them of new product arrivals, hot deals, and seasonal specials.

The Kimoby Targeted Campaigns add-on allow you to use the information your customers give you to send them personalized offers that resonate.

With our Targeted Campaigns add-on, spark engagement, increase traffic, and boost your revenue the smart way.

Targeted Campaigns
Campaigns

User training and support

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Improve your customer experience today

Ready to breathe new life into your customer communications?