Appointment Reminders
Automated appointment reminders and confirmation responses via text message.
Automated appointment reminders and confirmation responses via text message.
Preschedule and automatically send text message reminders that your customers can easily reply to for last minute inquiries or further instructions. Manage all your appointment confirmations, cancellations, and rescheduling in a single user-friendly interface, and get full visibility into your daily staff workload. Streamline the time-consuming customer callback process and let your frontline service staff focus on delivering a first-class customer experience that makes car maintenance enjoyable and simple.
Customers simply text back a “Yes” or “No” to automatically confirm or cancel their appointment.
Handle more than Yes-No replies. Let customers confirm, cancel or reschedule in their own words.
Quickly respond to common questions or requests and avoid typos with professional message templates.
Message up to 10 specific contacts at once to gain speed and maintain consistency.
Internal staff communications and heads-up that remain invisible to the customer.
Manually manage the entire appointment process for landline-only customers.
Set up workflow rules to trigger reminders based on customer and appointment details.
Personalize messages with merge fields based on customer info and appointment details.
Set specific week days and time range to send automated appointment reminders.
Import appointments manually from any spreadsheet (Excel, CSV).
Manually create and schedule individual appointments directly within Kimoby using the built-in calendar.
Integrate your business data into Kimoby by connecting your existing management system.
View all appointments and track attendance for any specific day.
View all appointment details, internal notes, customer profile and contact information.
Search and filter all appointments by attendance status and customer response.
View all appointments confirmed, cancelled, rescheduled, or awaiting confirmation.
Higher appointment attendance rates mean better productivity and capacity management.
Save valuable staff time by eliminating repetitive calls for appointment confirmations.
View and manage all your appointment confirmations and cancellations in one place.
"Our department saves several hours each week and it helps us deliver a better customer service experience. We have more time to do our jobs right."
Dave Longo, Service Manager
Volvo Villa
ResultsImproved customer satisfaction by 20%
Read success story
Automatically sync customer data between Kimoby and the tools you already use.
Import all customer information you already have into a single, consistent profile view.
Create multiple accounts, edit staff details, assign roles and monitor all activity.
Ready to breathe new life into your business communications?