Turn your Serti DMS data into helpful conversations with customers
Kimoby seamlessly integrates with your Serti management system to enable you to send automated appointment reminders, work progress updates and service follow-ups specially tailored to your individual customers and their vehicles - all through text message.
- Quickly respond to general information and service quote requests.
- Exchange photos, videos and PDFs to speed up the job approval process.
- Set up preset messages to increase upsell opportunities.
- Automate your repetitive tasks and reduce appointment no-shows.
- Keep customers well-informed throughout the repair process.
- Send maintenance reminders for brake inspection, tire rotation, oil change etc.
How does it work?
Serti software sends data to Kimoby, Kimoby sends text to your customers and receives text messages from your customers
What data is synced?
Customer profile updates
All changes made to customer profiles in Serti are automatically synced with Kimoby's platform to update profiles in near real-time.
Service appointment extracts
Appointments created in Serti every day are made available in Kimoby to view, send text reminders and track attendance.
Repair order extracts
Kimoby receives open and close repair orders daily, enabling you to trigger automated messages after specific events.
See the difference.
Then experience it.
Contact us today for a free, no-obligation assessment of your dealership’s current processes and how Kimoby’s two-way instant messaging can help.
