Lightspeed Integration

Kimoby seamlessly integrates with Lightspeed to help you better engage with your customers through text and multimedia messaging.

Lightspeed

Lightspeed

Lightspeed offers small- and medium-sized retail businesses a wide range of end-to-end, point-of-sale solutions for inventory, customer management, sales and analytics across all channels, both in-store and online.

Application

Lightspeed Retail POS

Location

Global

Industry

Small and Medium Businesses

Website

www.lightspeedhq.com

Turn your Lightspeed software data into helpful conversations with customers

Kimoby seamlessly integrates with your Lightspeed POS system to enable you to send automated and personalized text messages to better engage with your customers.

Kimoby uses automations and smart campaigns to send appointment reminders, work progress updates and service follow-ups specifically tailored to your individual customers—all through text message.

  • Quickly respond to general information and service requests
  • Exchange photos, videos and PDFs to speed up the sales or job approval process
  • Set up preset messages to increase upsell opportunities
  • Send quotes and payment requests for products, services or parts
  • Automate your repetitive communication tasks
  • Reduce appointment no-shows by sending appointments reminders and confirmations
  • Keep customers well-informed throughout the repair and sales process
  • Automatically send maintenance reminders and special offers
  • Gather customer feedback and send them online review requests

How does it work?

Kimoby automatically pulls data from Lightspeed software, which is the source of customer data. You can send personal text messages to your customers and receive text messages back from them.

Kimoby also allows you to trigger the sending of text messages based on the data you have available in Kimoby.

 

Visual Connection

 

 

What data is synced?

Customer profile updates

Customer profile updates

All changes made to customer profiles in Lightspeed are automatically synced with the Kimoby platform to update profiles in almost real time.

Service appointment extracts

Sales, work orders, special orders and quotes

Kimoby receives orders and quotes from Lightspeed. Data is synced in Kimoby, enabling you to trigger automated messages after specific events.

Custom fields

Custom fields

All custom fields created in your Lightspeed Retail POS can be synced with Kimoby simultaneously with the customers and sales fields. All the fields will keep the same name in Kimoby.

Improve your contact experience today

Ready to breathe new life into your business communications?

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