Get all the information and context you need to engage your customers
Interact with your customers through texting and multimedia messaging to increase service continuity. Make more informed decisions with complete visibility over all their conversations with your dealership and their profile information brought together in one convenient place.
Automate your repetitive communications and reduce no-shows
Save time spent calling customers with automated appointment reminders that ask them to confirm their attendance. Bring them back with service reminders triggered by time or estimated mileage. Streamline timely and personalized notifications that keep them informed throughout the repair process.
Make customer feedback a part of your daily operations
Give customers a quick and easy way to let your team know how satisfied they are after each service appointment. Kimoby automatically turns open text feedback into a clear visual representation and highlights customer emotions hidden in comments, in a way that is easy to understand and act on.
What data is synced?
All changes made to customer profiles in CDK Global are automatically synced with Kimoby platform to update profiles in near real-time.
Appointments created in CDK Global every day are made available in Kimoby to view, send text reminders and track attendance.
Kimoby receives open and close repair orders daily, enabling you to trigger automated messages after specific events.
See the difference.
Then experience it.
Contact us today for a free, no-obligation assessment of your dealership’s current processes and how Kimoby’s two-way instant messaging can help.
