Exploring the Main Challenges of Human Resources Management

Human resources teams are looking to modernize and develop their processes in order to adapt and thrive in today’s continuously evolving job market. This includes finding new ways to improve employee retention and engagement, reduce turnover rates, embrace the new reality of remote employees, and attract high-quality job candidates.

In fact, with more and more employees working out of the office, companies need to adapt their ways of doing business to improve collaboration between teams. They must keep their employees engaged even if they are not in the office.

Communication becomes key. Text messaging is a quick and reliable communication channel for human resources that helps teams improve internal communications, save time, enhance the overall employee experience, and much more.

Here’s how texting can help you reach your goals.

Let’s solve your challenges

Improving employee engagement and retention

Make sure no employee is left out of important communications by adopting a reliable communication channel, such as text messaging. In fact, the open rate for text messages is 90%, making it a safe bet for connecting with employees and teams—whether they are in-office or working remotely. Engaging in two-way conversations makes it easier for your employees to reach out if they have any questions or concerns.

You can also choose to leverage this bilateral communication channel text to monitor the satisfaction levels of your employees. Monitoring employee happiness and satisfaction at work is a legitimate concern for companies that are looking to retain people in hypercompetitive markets where qualified employees are harder to find. By surveying your employees and asking for their feedback, you can easily monitor their satisfaction levels.This will also help identify your business’ weak points that need to be addressed.

Our web-based communication platform helps connect with individuals and teams through texting and multimedia messaging. Support your employees by promptly answering their questions, asking for feedback, and exchanging various work-related information through text message or multimedia messaging.

Managing a remote workforce

Mobile technology has changed the way people work. It is estimated that 80% of the global workforce, accounting for 2.7 billion people, now work out of the office. These numbers represent workers that are in the field, working from home, on show floors, on the road or in production plants.

So what is the best way to quickly share information with these workers? How can human resources departments gather feedback on their business’ employees engagement levels?

With Kimoby’s text messaging platform, human resources teams and management can quickly send the right information to the right people, no matter where they are or if they have access to a computer. Share weekly shift schedules, corporate announcements, timesheet reminders, and much more.

Managing shifts

Making sure that you have the proper resources for the forecasted workloads is quite a challenge. Reaching out to the available and qualified resources in order to fill the vacant positions under tight deadlines is not always easy. You may have to juggle with seniority, specific profiles and skills— and shift preferences among other criteria.

What about grouping your employees who work on shifts based on specific criteria that matter to your business needs and send them availability requests? What if you could also send them their upcoming weekly schedules and get their confirmation that they are available to work?

Our text and multimedia platform will help you achieve all of your shift management challenges. Make sure you reach the right employees at the right time with the right information and give them a chance to answer back if they has any questions or concerns.

Sharing emergency and time-sensitive announcements

In some emergency situations, succeeding in communicating quickly to a wide audience can be critical. However, text messages are not just about emergencies. Text messages may be appropriate to make corporate announcements or reaching out to specific staff members.

How can businesses reach out to employees to share timely information? Is there an easy way that a human resources team can share the latest video message from the company’s CEO? What is the best way to remind employees about their benefits?

Kimoby’s platform let’s you reach the right employee, with the right information, at the right time. You can easily automate the sending of messages based on employee information and events.

Managing the interview process

The current job market is very competitive, which makes it important for recruiters to reach out to prospective candidates as efficiently and quickly as possible. Text messaging can help during the recruiting process by sending new job offers to specific candidates in your database.

Since text messaging is an undisruptive and immediate communication channel, you can continue texting candidates to schedule interviews. Send interview invites, and automated interview confirmations and reminders for faster responses and a simplified scheduling process.

Keep texting your candidates after the initial interview. Send an automatic thank you message with the next steps, or ask your candidates for their references or availability for a 2nd interview.

Kimoby’s platform is a collaborative tool that can help you effectively reach potential candidates and manage your interview lifecycle.

Giving and receiving feedback

Training plays an important role in the success of a company. Whether for in-house training or for sessions given by a third party, gathering feedback from trainees is critical. Receiving feedback helps to monitor participants’ overall satisfaction, improve content, and provide useful insights to trainers.

Send automated feedback requests via text message with Kimoby. Kimoby’s platform can analyze feedback comments in real time and turn them into clear visual insights that you can instantly act on. Automatically forward negative feedback to the most relevant staff, spot issues as they arise, and proactively reach out to unhappy employees with speed and professionalism.

Sending meeting and training reminders

Planning meetings and training sessions can be highly time-consuming. From sending invitations, reminders, and important information to all attendees, there is a lot to think about to ensure all participants get the required information on time.

Kimoby’s platform will streamline the cumbersome callback process and let your staff focus on other more value-added tasks. Our web-based platform allows you to schedule and automatically send text message reminders that your recipients can easily reply to for last minute inquiries or further instructions. You can manage all your appointment confirmations, cancellations, and rescheduling in a single, user-friendly interface.

Freelancers and contractors

Today, freelancers represent more than 34% of the US workforce. Together with contractors, they represent an additional workforce for your organization. They interact closely with your employees and are a part of your processes. In case they are unsatisfied with the way things work in your organization, they may spread the word externally before you even hear about it. They may decide to stop freelancing and look for a job position. You don’t want to lose the opportunity to hire them if they are a right fit for your company. For these reasons, keeping in touch with them and getting feedback from them is very important.

Our platform helps you create automated messages and send relevant information to your contractors and freelancers. You can notify them of important news, send them invites to internal happenings, offer details on new job positions, or just send them friendly follow-ups.

Better engage with your employees

Ready to improve the way you communicate with your staff?