The job market is undergoing a major shift, causing major challenges for human resources. With businesses managing employees in multiple locations, remote staff and shift workers, communication can be difficult without the right tools. Emails and phone calls are ineffective. Intranet sites depend on employee diligence and willingness to obtain information on a regular basis. Learn more about how business texting can actually enhance communications between management and colleagues.
Are you facing any of these challenges? 🤔
Engaging with employees and getting feedback from them is valuable to employers. Whether it is to take the pulse of a work environment after a specific event or simply for regular touch points, it is relevant for a business to gather feedback from employees and other stakeholders no matter where they are located. Indeed, monitoring employee happiness and satisfaction at work is a legitimate concern.
Communicating with in-house employees is not easy, whether they work in the same workspace or in another location. It therefore becomes key to use tools to more efficiently communicate with employees for a myriad of reasons: for team collaboration, when comes the time for a company to be acquired by another, in the event of an incident, in the case of the departure of a key team member, etc.
Mobile technology has changed the way people work. There are people in the field, on show floors, on the road or in plants; they often don’t have access to a computer. Furthermore, shift workers may work outside regular hours in a warehouse or a factory. They may not work on the same work schedule as their human resources colleagues.
Deskless employees need to have access to the right tools so that they can easily find out their upcoming weekly schedule, reminders to complete their timesheets, changes to shifts, etc. However, phone calls and emails may not be the right solution for busy deskless employees.
The first time-sensitive text message anyone will think about is an emergency message. However, text messages are not just about emergencies. Text messages may be appropriate to make corporate announcement or reaching out to as many staff members as possible so that the message can cascade down to off-site teams.
How can companies communicate time-sensitive information? Many businesses struggle with traditional means of communicating with employees as well as the negative impact when messages never reach their targeted staff members.
When it comes to planning training schedules, following up and sending reminders with deskless employees, partners or contractors, it can be highly time-consuming to ensure all participants get the required information on time.
When employees miss their training sessions, it can be a huge cost to companies. Finding the right tool is key to managing appointment confirmations, cancellations, and rescheduling in key.
Human resources need to gain quicker insights into negative feedback on training session, spot issues as they arise, and proactively reach out to unhappy employees with speed and professionalism.
Today, freelancers represent more than 34% of the US workforce, according to Freelancers Union. Together with contractors, they represent an additional workforce for organizations. However, collaboration can be less than seamless without the right tools to properly communicate with partners to follow up on projects or specific tasks.
Partners may not always tell companies when things go wrong. Even worse: they can spread negative feedback in the market about doing business with a specific company. Using a platform to obtain feedback from third-party partners is critical in today’s landscape of rapid-fire social media and online reviews.
Reducing turnover and keeping employees happy are your main goals. Kimoby can help you:
If you are looking for more engagement from employees and a way to improve your key performance indicators, Kimoby can help you:
Confirming and sending reminders for training probably takes up more of your time than you would like. Whether you train coworkers, members of your association or users, Kimoby can help you:
Kimoby is a cloud-based communication and customer engagement platform that helps human resources departments of all sizes instantly connect with their employees through texting and multimedia messaging.
Parameter the platform as per your company needs and use the information you hold on your audience to send it personalized messages.
Kimoby gathers all the conversations with your audience in one easy interface designed for effective teamwork and seamless staff collaboration.
Ready to breathe new life into your customer communications?