The Ideal Text Messaging Platform for Bike Shops

Attract more customers and offer them a positive customer experience while improving your productivity and profitability with business texting.

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Kimoby seamlessly integrates with Lightspeed POS

Send automated and personalized text messages to your customers. Save time by automating communications based on sales, work orders, specials orders, and estimates.

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Find out what Kimoby can do for you

Cycling is growing in popularity as consumers are becoming more conscious about their health and the environment. Demand for bike accessories is on a rise. Local bicycle retailers have a lot to gain from this momentum; however, they will need to compete with rising online shopping trends by offering a unique and personalized in-store retail experience to retain and grow their customer base.

Experts draw a direct line between customer experience and shop sales. Providing an excellent in-store experience expected by customers is a must for bike shops that want to survive in a highly competitive market.

Find out how business text messaging can help solve many of your challenges.

Gain a competitive edge

Whatever your role or the size of your business, Kimoby can help you streamline communications between your staff and your customers. Rely on Kimoby to improve your bike shop’s overall efficiency and productivity.

What’s more: there are no binding contracts.

Store manager

As a store manager, you’re always striving to maximize your store’s sales and providing best-in-class customer service. Kimoby can help you achieve your goals:

  • Increase your team’s productivity by automating certain operative communication tasks and sending automated messages.
  • Reduce no-shows with appointment reminders and faster answers with text conversations.
  • Achieve your sales goals by sending targeted promotions and special offers with targeted campaigns.
  • Improve team collaboration by adding notes to ongoing conversations and tagging colleagues in text conversations.
  • Offer a secure, non disruptive, contactless mobile payment solution with Kimoby Pay.
  • Enhance your online reputation with positive reviews.

Bike mechanic

Customers turn to you for your trusted expertise. Improve your efficiency all while making more time to spend with your customers.

Kimoby can help you:

  • Better manage your work during busier periods by sending maintenance reminders with automated messages.
  • Communicate clearly with your customers by sending videos and photos in text conversations from our mobile app.
  • Save time by receiving quick answers and approvals from your customers during repairs directly in text conversations.

Inventory clerk

  • Keep customers in the loop and save time by sending automated notifications for work orders and special product orders.
  • Receive quick responses if you have questions regarding a customer’s order.
  • Collaborate more effectively with your team by having all the information centralized in one platform.

Sales and customer service associate

  • Improve customer service by offering a quick and undisruptive communication channel to your customers, including the option to pay for their orders and repairs through text message with Kimoby Pay.
  • Spend less time on the phone by managing appointment confirmations, cancellations and rescheduling through text messaging by sending appointment reminders.
  • Spread the workflow during busier periods by sending maintenance reminders with automated messages.
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Kimoby overview

Kimoby is a cloud-based communication and customer engagement platform that helps bike shops of all sizes instantly connect with their customers through texting and multimedia messaging.

100% personalized

100% personalized

Configure the platform according to your business needs and use the data you have on hand to personalize communications with your customers. Offer highly customized information and offers that resonate.

A collaborative tool

A collaborative tool

Kimoby gathers all the conversations with your audiences in one easy interface designed for effective teamwork and seamless staff collaboration.

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Explore Kimoby

Learn how Kimoby can help you better communicate with your audiences and improve your business productivity.

Improve your customer experience today

Ready to breathe new life into your customer communications?