Easily manage hundreds of conversations by assigning them to individual team members and archive past conversations.
With browser notifications, email notifications, and an app that updates in real time, never miss an important reply from your customer.
Be more productive by creating personalized preset messages for your most commonly used replies. You can also send images!
You already have all the information you need to reach your customer, and you have already personalized your communication. Easily import everything into Kimoby!
Kimoby keeps track of the notes, appointments, campaigns, and messages related to the customer in each individual profile.
Some people will not want to receive your SMS. No problem; unsubscribe them from the service, to comply with Law C-28, in one simple step.
Kimoby helps you improve your appointment attendance rate and save time. Automate SMS appointment reminders, and ask your customers to confirm their appointment, so you can easily track all customer statuses in one single place.
You can manually change the confirmation status of those who do not have a mobile phone. Manage all your appointment confirmations, including those of customers without mobile phones, in a single application.
Use the data you already have; import appointments from your management system, or use one of our integration procedures.
Sending an SMS campaign is very simple: create a group, write your message, and then send it!
Segment your customers, based on their profile’s various parameters, to build groups for your campaigns.
Know exactly who received your campaign, who replied to your message, which phone number could not be reached, and who unsubscribed. Each campaign will have a notification history, in order to keep track of changes.
Kimoby automatically analyzes your clients’ responses for any sign of dissatisfaction. When it is detected, you are notified of the situation. That way, you can resolve problems as soon as they arise.
Automate follow-up messages after appointments, to make sure that your customers are always satisfied with your service.
Using automated messages does not mean it must sound robotic. Personalize your message for each of your customers with custom fields.
Kimoby is a cloud-based application that is easily accessible through any web browser. Nothing to install on your desktop computer. No configuration required. It's that simple.
SMS, like emails, are part of the Canadian Anti-Spam Law. Ensure you respect the law while using Kimoby. Learn more by visiting the CRTC website.Read the legislation
We work hard every day to give you the best customer experience and support.
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Kimoby has developed strong certified partnerships with all major dealership management systems providers including CDK Global, Reynolds and Reynolds, PBS, Auto/Mate, Autosoft and Dealertrack. As a trusted partner, Kimoby strives to make your life easier through seamless and highly secure DMS data integration.