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Drive repeat business with retargeting campaigns

Win customer loyalty and amp up your RO value through targeted text campaigns that nudge specific customers towards more appointments, boosting both loyalty and revenue. Don't let your service sales tank—implement our 4 retargeting recommendations now to keep customers coming back. 

1. Follow-up on declined repairs

Don't let declined repairs slip through the cracks. Follow up with your customers to ensure your dealership remains at the forefront of their minds when they consider non-warranty repairs to significantly increase your CP/RO average.

2. Send maintenance reminders

Send automated maintenance reminders that include promotional offers and other incentives to ensure your customers won't look elsewhere when their vehicle's next check-up is on the horizon. 

3. Address safety recalls

Manage recall campaigns in just a few minutes by seamlessly synchronizing data from your DMS to match VIN numbers with customer profiles with the data matching feature. Free your team from tedious phone calls and get the most out of any safety recall campaigns.

Martin Grove Volkswagen has changed the way they handle recalls with Kimoby, and they’re not looking back. Watch the video to see why.
Martin Grove Volkswagen - recalls



4. Promote seasonal campaigns

Maximize the impact of busy seasonal periods with exclusive incentives sent directly to your customers before the rush. Efficiently manage your workload, secure more appointments in advance, and say goodbye to bottlenecks and lost customers who turn elsewhere.

Carrefour 40-640 achieved remarkable success with an average response rate of 80-90% for each seasonal campaign they carried out with Kimoby. Let’s make the most of every season.

Let's achieve greatness together

We've covered our expert recommendations to seamlessly integrate Kimoby into your customer journey, setting the industry standard for efficiency, revenue growth, and elevated customer experience. Need assistance implementing these strategies? Contact your dedicated Account Manager today for a personalized 1-on-1 meeting.

If you're new to Kimoby, request a demo from our sales team and we'll show you how Kimoby can transform your dealership.
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See the difference. Then experience it

Contact us today for a free, no-obligation assessment of your dealership’s current processes and how Kimoby’s two-way instant messaging can help.