What is Business Instant Messaging

Business Instant Messaging is the single most efficient way of communicating in the
Now Economy

See how BizIM will transform your business

Business Instant Messaging

biz•i•m

Business Instant Messaging is the communication solution you need to capture your customer’s attention and create immediate engagement. With Business Instant Messaging, service, sales, and marketing teams can finally establish an undisruptive one-to-one communication channel with customers and prospects to develop new opportunities and increase satisfaction and loyalty.

The Fundamentals of Business Instant Messaging

Engage with your customers in real time

Use contextual information to make your message unique and relevant

Eliminate redundant tasks by leveraging automation

Build trust and confidence with photo and video

Connect with your customers on their terms

Offer a contactless/remote alternative to traditional in-person transactions

See how you can start using Business Instant Messaging today

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Why Business Instant Messaging Matters

Today’s attempt at communication

  • Box problem Box problem

    Voicemail, direct mail, and email are delivered to boxes, where things are stored for later and more often than not, forgotten about

  • Timing problem Timing problem

    The likelihood of catching a customer’s attention at the very moment they’re free is close to 0

  • Box problem Money problem

    Traditional communication methods are labour intensive and usually consist of paying someone hourly to execute mind-numbing tasks

Why Business Instant Messaging Matters
Customers’ communication preferences have changed

Customers’ communication preferences have changed

  • Channel Channel

    9 out of 10 consumers around the world want to use instant messaging to talk to businesses

  • Device Device

    70% of consumers prefer to receive service-based messages on their mobile devices rather than any other device

  • Dynamic Dynamic

    85% of consumers want their instant messaging communication with businesses to be two-way conversations

Kimoby’s Business Instant Messaging

  • Connected to your data Connected to your data

    Kimoby syncs with your management system, giving you the possibility to create meaningful contextual messages

  • Powerful and intuitive Powerful and intuitive

    Kimoby’s easy to use interface allows everyone to leverage unparalleled performance

  • Personal and engaging Personal and engaging

    Kimoby delivers instant messages in an appealing and easy way for your customers to engage.

Kimoby’s Business Instant Messaging

Your New Reality with Business Instant Messaging

Your New Reality with Business Instant Messaging

More flexibility, streamlined processes, and real-time insights allow you to focus on what really matters.

  • Smart Smart

    Automation rules and personalization attributes allow you to reach the right customers with accurate timing and a perfectly crafted message.

  • Measurable Measurable

    Real-time reporting lets you quickly evaluate where to focus your efforts to improve customer response and engagement.

  • Efficient Efficient

    Back and forth follow-ups are now a thing of the past. Spend your recovered time growing your business.

Waterloo Nissan

"Kimoby is an efficient tool. We save time on the phone and customers answer back quickly to our text messages."

Sheila Ping - Service Manager

Waterloo Nissan

Read success story

See how you can start using Business Instant Messaging today

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Case studies