What is Business Instant Messaging

Business Instant Messaging is the single most efficient way of communicating in the Now Economy

Business Instant Messaging

biz•i•m

 

Business Instant Messaging is the communication solution you need to capture your customer’s attention and create immediate engagement. With Business Instant Messaging, service, sales, and marketing teams can finally establish an undisruptive one-to-one communication channel with customers and prospects to develop new opportunities and increase satisfaction and loyalty.

Why Business Instant Messaging Matters

Today’s attempt at communication

Box problem

Voicemail, direct mail, and email are delivered to boxes, where things are stored for later and more often than not, forgotten about

Timing problem

The likelihood of catching a customer’s attention at the very moment they’re free is close to 0

Money problem

Traditional communication methods are labour intensive and usually consist of paying someone hourly to execute mind-numbing tasks

Why Business Instant Messaging Matters
Customers’ communication preferences have changed

Customers’ communication preferences have changed

Channel

9 out of 10 consumers around the world want to use instant messaging to talk to businesses

Device

70% of consumers prefer to receive service-based messages on their mobile devices rather than any other device

Dynamic

85% of consumers want their instant messaging communication with businesses to be two-way conversations

Why Business Instant Messaging Matters

Connected to your data

Kimoby syncs with your management system, giving you the possibility to create meaningful contextual messages

Powerful and intuitive

Kimoby’s easy to use interface allows everyone to leverage unparalleled performance

Personal and engaging

Kimoby delivers instant messages in an appealing and easy way for your customers to engage

Kimoby’s Business Instant Messaging

Your New Reality with Business Instant Messaging

Your New Reality with Business Instant Messaging

More flexibility, streamlined processes, and real-time insights allow you to focus on what really matters.

Smart

Automation rules and personalization attributes allow you to reach the right customers with accurate timing and a perfectly crafted message

Measurable

Real-time reporting lets you quickly evaluate where to focus your efforts to improve customer response and engagement

Efficient

Back and forth follow-ups are now a thing of the past. Spend your recovered time growing your business

Get started with Kimoby

See how you can start using Business Instant Messaging today

Get Kimoby for your business