Win your customers’ trust with video text messages
Have customers pick up their vehicles faster and offer a high-quality customer service experience all while following health measure by sending videos through text messages.
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Anticipate customers’ needs one text at a time
Cultivate your relationship with customers by showing them that you understand their goals and challenges. Too often, sellers push the products they want to sell rather than those their customers need.
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Five text messaging campaigns to connect with your customers
As the world starts reopening, retailers can start slowly rebuilding their customer base. Here are five types of text messaging campaigns you can roll out to get back in touch with your customers after some time apart.
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Text messaging for SMEs can circumvent the impact of social media algorithms
Do you struggle to post regularly on social media and answer comments as quickly as possible, only to find that, despite your best efforts, your posts only reach a fraction of your target audience?
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Buying local made easy with business text messaging
Buying local is key to supporting regional and national economies that have been hit by the pandemic. Business text messaging gives businesses a competitive edge as they adapt their practices to develop and maintain their local client base in a post-pandemic world.
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Merchant account and payment gateways: What’s the difference?
Discover the differences between various forms of mobile payments, including merchant accounts and payment gateways. Explore the pros and cons of merchant accounts and payment gateways for your business.
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How Car Dealerships Can Leverage Text Messaging to Bounce Back From the Crisis
This article presents ideas for car dealerships to leverage text messaging to bounce back from the COVID-19 crisis.
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The Importance of Business Text Messaging During a Crisis
Communicating during a crisis is crucial, but communicating well is just as important. Find out how text messaging can help to manage a crisis.
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Text Messaging for Retirement Homes and Assisted-living Facilities
Did you know that seniors, the elderly, families and healthcare professionals can benefit from text messaging to improve communications during the current COVID-19 crisis and keep people safe?
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5 Effective Ways to Get High-Quality Referrals from Your Customer
In this article, we are going to discuss how to get referrals from your customers and ensure they are indeed beneficial for your business.
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How the automotive industry is leveraging text messaging to manage communications during a crisis situation
Dealerships and car service shops are leveraging text messaging to better and faster communicate with their customers in the current health crisis situation. Find out how.
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7 Reasons why Bike Shops Should Use Text Messages
Reaching out to your customers via text messages can improve the profitability and the overall customer experience of your bike shop.
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Mobile Payment Terms and Concepts Explained
This article will guide you through the different mobile payment terms and concepts. It will highlight the benefits of mobile payment for businesses.
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What You Need to Know About SMS Marketing
Our SMS marketing guide will help you implement text messaging within your marketing initiatives and comply with TCPA and CASL regulations.
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Should Recruiters Be Texting Job Applicants?
It’s becoming more and more common to text during interview processes. Here are four reasons why recruiters should start texting.
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8 Best Practises for Effective Recruitment Texting
Recruiters require new tools to stay ahead of the competition, which is why 60% are now texting potential candidates. But what are the best practices in recruitment texting?
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5 Tips for Using Emojis in Business Texting
We’ve identified 5 tips to help you incorporate emojis in your business texting while keeping your communications professional.
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Why You Should be Using Emojis in Your Business Communications
Learn how you can use emojis as part of your business texting strategy to create meaningful impact on customer engagement and promote brand awareness.
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Getting the Responses You Want with Compelling CSI Messages
Did you know that text messaging can be an invaluable tool to improve customer satisfaction and boost retention? Learn how your dealership can increase its CSI thanks to text messages.
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Mitigating the Financial Impact of No-shows on Your Business
Learn about the causes of no-shows and how your bottom line takes a hit due to no-shows. Get tips on how you can prevent no-shows using business texting.
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6 Reasons Why You Should Text Your Tenants
Discover the top reasons why multi-residential property managers should use business texting and text messages to communicate with tenants. Find out how easy communication with tenants can be with text messaging!
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Business Writing: 8 Etiquette Tips for Business Text Messages
Discover the 8 etiquette tips for business texting you must follow to ensure efficient and good communication with your business contacts.
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6 Steps through Outstanding Customer Experience at a Dealership
You have the power to influence your customers in order to make sure they influence your business in a positive way.
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How to Keep Your Dealership Customers Loyal?
Car dealerships, now more than ever before, are looking for ways to improve their customer experience to ensure customer retention.
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9 Reasons to Add Personalization in Your Text Message Marketing
Personalization contributes to the effectiveness of your marketing tactics. But what can you expect from a tailored text message marketing campaign?
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Should You Favor Web-based Tool Over a Traditional Software?
What are the benefits of web-based software? Why choose web-based software rather than a traditional desktop application? Find answers in our blog post.
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Glossary of terms of the Telephone Consumer Protection Act (TCPA)
This post explains the keywords and acronyms of the Telephone Consumer Protection Act (TCPA).
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TCPA Frequently Asked Questions
Learn more about TCPA principal rules. Find out how it applies and to whom. Learn about the exemptions and how TCPA applies to text messaging.
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10 Best Practices in Business Texting
Since our core business is business texting we are in a privileged position to notice what works best in this field.
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Is texting from a personal mobile phone for business a good idea?
Should businesses let their employees text from their mobile phone with their customers? We address this question and bring concrete answers in this blog post.
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Why do your customers want to text with you?
While people are spending more time than ever on their mobile phones and texting more than before, some still doubt customers want to text with businesses.
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What value does text messaging bring to businesses?
Businesses have the opportunity to use text messaging to engage with their customers. Many already use text messaging for their commercial activities. Find out why.
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6 kinds of text messages consumers are expecting to receive from businesses
Customers are willing to receive text messages from businesses, but not just any kind. Discover 6 kinds of text messages customers expecting to receive.
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5 great arguments in favor of text messaging for businesses
Smartphones continue to be the preferred device to connect with others in our private lives. But what are the reasons why businesses would use text messaging?
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Canada’s Anti-Spam Legislation frequently asked questions
CASL is known as the anti-spam law in Canada and it comes with its share of regulations. Our blog post answers the most frequently asked questions regarding this legislation.
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Useful definitions to help you understand Canada’s Anti-Spam Legislation
Understanding spam regulations can be a challenge, particularly with the vocabulary used in the legal texts. This post explains the keywords of CASL regulations.
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