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Product Updates

BARCELONA


Optimize every customer interaction with Kimoby’s latest product updates.

Extend service excellence across your dealership

We’ve seen the impact when service departments are empowered to take full control of every customer interaction: they consistently deliver positive experiences. Now, we're excited to share our new updates that will help you achieve the same outstanding results across your entire dealership.

NEW AUTOMATIONS

Leverage your sales data to create new automations

Bring customers back to your service department after they've purchased a new vehicle by harnessing your sales contact database. Set up automated campaigns to ensure ongoing engagement with your customers and never let another opportunity slip through the cracks.
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First service reminders
Proactively contact customers who have not yet scheduled their first service appointment.
Extended warranties
Notify customers when their warranty is nearing expiration to schedule a service appointment.
Accessory promotions
Increase upselling opportunities by sending targeted seasonal promotions and nurturing brand loyalty among consumers.
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Kimoby Go

Kimoby Go is an advanced mobility management system designed to cut costs and optimize fleet efficiency by modernizing outdated processes.
Ready to be one of the first to experience it with exclusive early access? Book a meeting with your Account Manager to see if you qualify.

MOBILITY

Bookings now automatically generated

Kimoby Go bookings are automatically created using appointment information from Reynolds & Reynolds integrations.
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INTEGRATION

Share and store UVeye inspection reports

UVeye offers AI-driven inspection systems that detect vehicle issues or security-related threats in the undercarriage. With Kimoby, you can automate how UVeye vehicle inspection reports are communicated to customers to increase tire and alignment sales. Generate even more revenue by using the inspection data for future retargeting efforts. Plus, you can securely store inspection media files within repair orders to centralize your customer data.
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VIDEOS

Remove background noise from your videos

Background noise and distractions are now automatically removed from your videos, allowing you to consistently send clean and professional videos that impress your customers.
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CAMPAIGNS

Automatic replies and assignations for campaigns

When customers engage with your campaigns using specific keywords, you can  generate tailored responses for each and assign conversations to the appropriate team member.
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COMING SOON

Stronger metrics to measure your performance

Exciting updates are underway to transform how you measure your service department's performance with new and refined metrics that will provide clear insights into your operations. From monitoring the cost per text to tracking estimate approval rates and more, these new key performance indicators will make it easier than ever to assess your ROI.

While these metrics aren't available on the app yet, your dedicated Account Manager is ready to provide valuable insights into your KPIs. Curious about how many of your customers return each year or how your engagement score is evolving? Schedule a 1-on-1 meeting to receive a detailed analysis of your performance.
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FEEDBACK

Your feedback makes a difference

Have ideas for new features, improvement recommendations, or general feedback? Share them by clicking on Share feedback in the bottom left corner of the Kimoby app on your desktop.

 

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Maximize every customer interaction to drive growth and foster loyalty.

See the difference. Then experience it

Contact us today for a free, no-obligation assessment of your dealership’s current processes and how Kimoby’s two-way instant messaging can help.

See the difference. Then experience it

Contact us today for a free, no-obligation assessment of your dealership’s current processes and how Kimoby’s two-way instant messaging can help.